During my trip to Poland I used AB Everest for both the Full-Day Private Tour From Warsaw to Auschwitz/ Krakow and an airport transfer. I couldnt have asked for a better experience, the team was incredible! From a communications standpoint, they were always accessible, easy to communicate with, and the friendliest team. For pick ups, they were always on time (if not early) and had my name on a card so I could spot them easily. For the long drives I felt very safe and comfortable. There vehicles were large, spacious, and clean. On my trip it started to snow and I felt very safe and in good hands on the road. Once we got to Auschwitz, I was escorted in to the museum and handed off to the tour so that there was no room for confusion. When the tour was over, AB was there and waiting right on time! I loved having free time to roam around in Krakow and when I was ready to head back to Warsaw, AB was ready and waiting to go when I was. could not have had a better experience