One World Trade Center
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What people are saying about One World Trade Center

Overall rating

4.4 / 5

based on 1,148 reviews

I would had given this 5 stars except for the fact that I thought the observatory was a total ripoff. It was the most expensive elevator ride I have ever taken. I was insulted by the fact that you were herded into an area and asked if you wanted to pay for an I pad to see what you were looking at. I was also not pleased with the man who “showed us the way “ to the meeting place, waited outside the deli and then tried ( successfully) to sell us the books. But that was my own fault . I was very happy our guide who gave an excellent tour.

Our tour guide, Michael Cohen, was on time and ready to go for the 9:30 start at St. Paul’s Chapel on Broadway. He thoroughly explained what to do in the 9/11 Museum and in the One World Trade Center Observatory. Mike also was knowledgeable about each stop along the tour. The tour was both emotional and interesting. It is a part of history that will not be forgotten and we were fortunate to have a tour guide like Mike to provide in depth details about each stop including some stories that you wouldn’t find through Google.

Our English tour would have been cancelled today if it hadn’t been for Stefan who was taking the German tour stepping in. He was fantastic, switching between German and English. The tour was interesting and informative. Even though we have visited NY before, we still saw things we had not seen before and learnt new and interesting facts. Well done Stefan and thank you to the German ladies for allowing us to join your tour - Danke

The experience and information was well worth the price. The stories our guide shared were very interesting and the museum was awesome. We stayed there over 3 hours. Unfortunately, it was very overcast when we went up to the top of the One World Observatory, so we couldn't see much. They will issue you a ticket for another day, but we couldn't take advantage of that.

Our guide Jim was very informative. Being into history for many years I found the guided tour very interesting. They did a fantastic job on the World Trade Center site. I can’t say enough about the time we shared on that tour. Thank you Jim