New York: 9/11 Tour with Museum and Observatory Tickets

New York: 9/11 Tour with Museum and Observatory Tickets

From $109.95 per person

Honor the heroes and survivors of Stairwell B as you retrace their steps during the 9/11 attacks on New York’s World Trade Center. Explore the 9/11 Museum and One World Observatory on this definitive Ground Zero tour.

About this activity

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
COVID-19 precautions
Special health and safety measures apply. Learn more
Mobile ticketing
Use your phone or print your voucher
Duration 6.5 hours
Starting times 9:00 AM, 12:00 PM
Skip the ticket line
Instant confirmation
Live tour guide
Wheelchair accessible


  • Honor the heroes and survivors of 9/11 on this definitive Ground Zero tour
  • Discover how the Angel of Stairwell B helped save a team of firefighters
  • Learn about the 9/11 Surfer who rode down 88 stories of imploding debris
  • Skip the ticket lines at the One World Observatory
  • Marvel at the views from the One World Observatory and see up to 4 different states on a clear day
  • Explore the 9/11 Museum and the artifacts found in the wreckage
Full description
Celebrate the actions of the heroes and survivors of Stairwell B on a guided tour of the World Trade Center Complex. Follow the path taken by first responders and learn how they withstood the collapse of the 110-story tower while still inside it. Through photos and memoirs, the tour chronicles the events of 9/11, from the bravery of New York City’s firefighters to the Angel of Stairwell B and the 9/11 Surfer. The guided tour ends at Memorial Plaza, where you’ll learn how the new World Trade Center Complex was designed and constructed. Then visit the National 9/11 Memorial Museum on your own. Discover artifacts found in the wreckage of the former Twin Towers, the first responding vehicles, and the planes that hit the towers.  Continue your self-guided visit by exploring the One World Observatory. Take the 47-second elevator ride up to the observation deck and watch the transformation of Manhattan on the elevator’s HD monitors. Gaze at the grand view from the deck, which on a clear day allows you to view up to 4 different states. 
  • 2-hour guided walking tour of the World Trade Center Complex
  • National 9/11 Memorial Museum admission ticket
  • One World Observatory admission ticket
  • Gratuities (recommended and appreciated)
COVID-19 precautions

Customers must book this activity online because the ticket office is closed

Safety measures in place
  • The number of visitors is limited to reduce crowds
Traveler requirements
  • Customers will get a mandatory temperature check

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Prepare for the activity

Meeting point

Starbucks Coffee Shop, 195 Broadway, New York, NY 10007

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Important information

Know before you go

  • Please note that the National 9/11 Memorial Museum and One World Observatory sections of this tour are self-guided
  • After the guided tour, you can enjoy the museum and the observatory until closing time
  • You will need to pass through airport-style security to enter the Observatory. During high season the wait at security can be up to 20 minutes
Customer reviews

Overall rating

5 / 5

based on 7 reviews

Review summary

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The rise from the ashes of 911 is something else to behold. There is a sense of triumph over the tragic, morbid and ignominious past. It is a reminder of how much harm deranged and ideologically lost people can do. It is a monument to the spirit of the American people and a message of hope to never again endure the same tragedy.

December 20, 2019

Very pleasant and knowledgeable guide that gave us a good tour.

September 28, 2019

Tour was very informative! Our guide, Andrew, did a great job! We would definitely recommend him! In addition to doing a great job on the tour; he gave us advice on how to take the subway!

July 23, 2019

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Product ID: 208167