1. Our Company NEMO Diving Center was established in 2014 in DUBAI, UAE. Our diving center continues to offer high quality services to thousands of divers throughout the world. We offer diving excursions to certified divers, and training for all levels from beginners to experienced divers. People can get to know the enchantments of the sea safely and easily by doing their first dives with us. We are proud of our dedication to high safety standards, clean and comfortable facilities, and friendly, experienced staff. For us, diving is a serious occupation, but also a way of life. We consider each diver's individual needs and desires to make everyone's dive experience special. We provide complete sets of equipment, which is carefully and regularly maintained to strict safety regulations, and our all-weather diving vessels also meet the strictest international safety specifications. As well as standard SCUBA equipment. NEMO Diving Center is certified by the international diving organization PADI, CMAS and SSI. We therefore offer a full range of excursions and courses, from Discover Scuba Diving to Dive master and Specialties. 2. Why Nemo Diving Center? Vision Our Equipment is to be the preferred diving related businesses in which we compete. Our vision is put into action through programs and a focus on our activities to benefit our client by continual improvement, and a commitment to build Nemo Diving Center company in the region. Mission Our mission is to provide our customers with professional diving services through earned experience, traditional hard work, exceptionally maintained equipment, with the highest commitment towards the safety of all personnel. We accomplish this mission with an outstanding training and safety program, by thorough communication with our clients, and by constantly evaluating and improving the way we go about conducting our diving operations. Values With uncompromising integrity as our foundation we will: Inspire Engage, Create and Deliver. Our values are: • Safety: we are committed to maintaining a safe and healthy environment in all of our equipment’s and sites. • Quality: We are committed to providing high-quality recreational diving services and strive for continuous improvement of our work. • Self-regulation: We are committed to comply with all mutually agreed project specific requirements • One team: A company of team work spirit; we put the team ahead of our personal success and commit to building its capability. • Customer Focus: We ensure that customer requirements are understood and those are met. Top Management monitors and measures customer satisfaction and keeps pace in enhancing customer satisfaction level by providing Quality services on targeted delivery time 3. Our Policy & Strategic Objectives Nemo Diving Center believes that safety, Health and Environmental protection is an essential part of professional management. The Management of Nemo Diving Center places the utmost emphasis on Safety of Human Life and Protection of the Natural Environment. These concerns must "ALWAYS" take precedence over all commercial considerations. The company's main principles, goals and objectives: • At all times Nemo Diving Center will conduct operations in compliance with International Best Practice Standards and Local & Federal U.A.E regulations • Continuously improvement in safety management skills, including preparing for emergencies related both to Safety, Health and Environmental protection • Provision of safe practices and a safe system of work • Controlling occupational health hazards in our activities • Establish safeguards against all identified risks • Placing emphasis on human development and training Our employees as well as partners, contractors and their employees are required to comply at ALL TIMES with our Policy, Procedures and Work Instructions. They must all take the necessary precautions to protect themselves, their colleagues, work locations, equipment and the environment. To achieve our goals and objectives: Our Safety Management System has been developed and implemented, which is based on complaints, non-conformances, incidents and internal audits, the system is reviewed on a yearly basis during the management review to verify its continuing effectiveness. The company gives priority to its Safety Management System, it stresses that standards can only be met with the total commitment of every individual within the organization. On a yearly basis, goals and objectives will be defined during the management review. The method for achieving these goals and objectives as well as the system by which the achievement will be monitored will be specified in an action plan. 4. Our Services Nemo Diving Center is registered with Emirates Diving Association in UAE. The details of the services are: Try Diving. Scuba Diver Course. Open water Course. Advanced open water Course. Specialty Courses ( Night Dive – Wreck Dive – Navigation Dive – Nitrox Course – Peak performance course – Boat Diving Course, etc…. ). Rescue Courses. Emergency First Response. Dive Mater Course. Assistant instructor Course. Diving Trips in Fujairah. Diving Trips in Oman. Snorkeling Trips in Fujairah. Snorkeling Trips in Oman. 5. Our Diving Team We believe that only competent and well-motivated team can do our services in a best way for customer satisfaction. This consists of: • Specified minimum training standards (As per PADI – SSI – CMAS) • Original documentation and qualifications are examined • Resumes are checked against logbooks for verification of work experience claims. • Reference contacts of at least the last two employers are required. • Random checks of qualifications, and references. • Depending on the circumstances, dismissal of personnel found to have knowingly supplied false or misleading information. 6. Equipment`s Nemo Diving Center is committed to provide diving services to their Customers as per their high level of satisfaction. We are not compromising on the quality of equipment; hence we ensure that all our equipment are complying with best International quality standard. Al the equipment’s are maintained as per Scuba Diving US standard.