Kindhearted man text me to tell me where to meet after picking up my luggage, helpful with luggage and placing in his vehicle. Politely opens the doors for all passengers and definitely knows his way around! A bit expensive I thought, yet much less stressful and such a treat to start off our stay in Naples, as some regular taxi drivers do take advantage there, it’s good to have a set rate. After arriving, for example, one taxi driver wanted 65Euros to take us maybe 1/2 to 3/4 of a mile so we just used our phone map and walked! Our last couple days there, taxis went on strike, so when we had a ferry to catch to Ishia and wanted a ride the 1/2 mile from our hotel, no taxis! Hotel said they could call a car for 45Euros so again we walked! We heard taxis were not on strike in Ishia, but beware because they try to gouge on price, for example, we wanted a ride to a restaurant in Ishia as it was a bit of a grade uphill, we asked the owners how much it should cost less than 1/2 what we paid!

A man met us as we came out of the luggage area. He was holding a phone with our last name in big bold letters. He took us outside and told us to wait for our ride and that it should come in 5 minutes. It took longer than 5 minutes and the driver came walking up to us as he was waiting for us in a different spot. It all worked out and we got to our hotel great!

No pick-up time is requested in the booking process and after that nobody will contact you promptly. Had to make subsequent inquiries as to whether the local GYG partner would like to know the arrival time. The bottom line is that everything is far too cumbersome. Get into a public taxi at the airport, there are plenty of them, and you're done!