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What people are saying about Naples

Overall rating

4.4 / 5

based on 138 reviews

Initially we looked at doing this trip independently but decided to take this tour instead. I am so glad we did. We were picked up on time close to our hotel and driven to the entrance of the path up to the crater. We were given ample time to get up and back. It was all very easy and we would totally recommend this tour. There were three of us on the tour and our driver was helpful, knowledgable and friendly. He also pointed out places of interest on the way to and from the crater. Being a local he gave us some good information and knew his city well. The communication pre trip was excellent and we were well briefed on the pick up times and sent the tickets for the crater through WhatsApp. All very well organised.

Extreme winds at the peak of Vesuvius meant our tour had to be cut short, but thanks to the extraordinary transparency, fairness and professionalism of the organiser, I didnt walk away disappointed. They even organised a partial refund without being asked, which was processed within a day. Extra services, such as bag storage at the meeting point were a great help, and I appreciate her common sense realisation that €15 (€5 each) to store our rucksacks for 4 hours is excessive, especially after already paying over €80 for the excursion, so only charging us for one. This, and lots of other subtle gestures, showed that they care about hospitality and going the extra mile.

This was a great last minute addition to our trip. Mario was great. Very quick to respond to reservation, confirmation, and email correspondence for pickup/dropoff. It was very easy to coordinate. The winery was great. After a tour, we had a wonderful lunch/brunch with wine pairings. The wine, food, and view were excellent. I could've stayed all afternoon sipping wine and taking in the views. You can purchase wine, olive oil, and other items to send home if you wish. I highly recommend this trip if you are in the Naples area.

Getting to hike Mt Vesuvius isn't an easy process because you can't just get dropped off and hike it you have to get a bus or shuttle van to take you up and down the mountain itself! This made it very easy and enjoyable ...highly recommend!

Excellent trip. The only drawback was that the driver was NOT English and the earphones didn't work. Therefore no commentary.