The bus ride to and from Holiday Eco Park was smooth and the driver/guide was informative. The airboat tour was pleasant. The guide was quite knowledgeable, and we were lucky enough to spot an alligator, which swam right up to the boat and studied us as we were studying him! The live alligator show after the boat tour was interesting. I have respect for the mission of the alligator rescue and what they are doing to help the gators that are injured or unable to return to the wild. The host of the show, who I did not recognize even though he apparently had a show on Animal Planet, was one of the most obnoxious "entertainers" I've ever encountered. He engaged with the audience by making inappropriate jokes about in-laws and divorce, and targeted certain members of the audience, who he returned to throughout the show. When the audience didn't laugh at his rude jokes he used profanity, despite the fact that children were present. Then he exhorted the audience to tip generously.

Redeemed the Get Your Guide QR code on the Big Bus without issue at bus stop 3 South Beach. Bus was about 20 mins late from arranged 8.30 pickup advised. Our driver was not very energetic but gave information as needed. The other Big Bus driver we saw at the everglades appeared more engaging. The bus trip to the Everglades took an hour. The boat ride and show at the park was really enjoyable before heading back into Miami. We found the overall time of the experience around 4 hours enough for us and value for money. Very much enjoyable.

This was a really fun activity with my daughter. The only issues we had was very vague directions regarding ticketing, pick up and logistics while at the park. We were notified of the pick up location but not exactly what we were being picked up in. It would have been helpful to say we would be picked up by “A Big Bus Tour bus” at this exact time:/location . Additionally at the event no one knows where we supposed to be . We could not hear or understand the announcements, our tour operator was no where in sight and no one in our group knew where we supposed to be. It was very confusing