The whole process was very uncomplicated. About a day after booking, the driver contacted us via email to inquire about the pick-up time and destination. The driver then arrived at the hotel on time as agreed, was well dressed and friendly, he helped us with our luggage. The car was comfortable, very clean and air conditioned. We were completely satisfied and felt that we were in good hands during the journey. We will definitely book the transfer again on our next trip to Mauritius.