Maddie, our driver, was very kind and gave a lot of Tips. We felt safe every second. She talked a lot about Hawaiian traditions and heritage. Very interesting. Start was not good as the meeting point was not clearly defined in the online reservation. The folks that made the reservation through the hotel got the right instructions from the hotel but as we ordered online it was not sufficient what they wrote down in the Mail. so we ended up rushing through the night by car to catch up with the rest of the group. And this was only just because I made the proposal to do so. The customer Service Lady was not this cooperative, just saying all the time "Driver was there, picked others up but you didnt show up. Sorry, your fault". If somebody would have called to know where we are, would have cleared it easily. But as we have a international number they didnt call. Having a right customer contact was also not clear enough and I received 3 different numbers until I had the right person.

breathtaking

Despite the weather forecast (rain) it was dry and we could observe a perfect sunrise. It would have been great if we had only been there a few minutes earlier, play of colors in the sky and crowds, but our guide loved to talk a lot. We still had a great view from the 2nd row!

Great planning, punctual pick-up, great guide, breakfast was great. We definitely recommend it.