My family enjoyed this well organised excursion. Air-conditioned coach picked us up promptly from our resort. Caves were awesome. There was a little bit of queuing but nothing to worry about. The sheer scale of the caves and the rock formations took our breath away. Loved the classical music at the end. The two male members of the party could have lived without the pearl factory/hard sell stop, hence only 4 stars given. However if this is not your bag there is a reasonably priced cafe there to wile away the time. The tour guide was efficient, if a little bossy - I felt like I was back at school again, but all in all a very memorable and interesting day. Would recommend for families.

The caves didn't make huge impress for us because we have seen few in other countries. However the lake under the cave and the concert were impressive. Besides, it took quite long to wait for boat, because we wonted to take a sail, however the way was really shot - it event didn't take a 5 min. So as entertainment it was nice, however we waited about 25 min to sail approximately few hundred metres on lake. It would be really nice to have a longer sail :)

I paid for a full day guide and apparently i had to settle for a half day due to where the bus would need to pick me up, however i feel as though they could've solved the confusion by letting you know up front when you enter your hotel BEFORE you pay.