Robert was our guide for this tour. He was friendly and took good care of us. Ensuring we know what to do and where to go. Spectacular views from the top. The coach was comfortable and clean. Highly recommend this tour to anyone who is looking to visit Mount Pilatus.

We went on Nov 3, weather was ok , no rain thankfully, but a mix of clouds which hampered view but at least we had a view. Overall worth it to see all the mountains and valley and lakes below and to hike a bit. More strenuous hikes were available if one wants to do that. Lunch was nothing special. Cogwheel ride was comfortable, smooth and safe and fun.

The overall experience of Pilatus, with the rack railway, is impressive. The cogwheel train provides a very good view of the entire journey, it is a long and relaxed journey, and the journey is relatively comfortable. The circuits that can be traveled upon reaching the mountain are not wasted: each one more beautiful than the other. It is advisable to try to do all the circuits (4), or failing that, the shortest 3, which add up to a few hours in total, since one goes slowly due to the height. The only con is the poor prior information on the page: the cable car was under repair and there was no cable car ride. And they promote the cruise trip but in the Spanish translation it was not clear that there is NO cruise from October. So "Lucerne cable car, rack railway and cruise" is actually "Lucerne rack railway". As compensation, you receive a 20CHF voucher, which is clearly less than the cost of a cruise, but enough for a delicious and comforting snack.