We were given the wrong address on the ticket and the email that was sent the day before. The guide hiked up to find us when we weren’t at the newer location. Though we had a rough start, the guide and tour were 5 Stars and beyond. We enjoyed the information and sites. We especially appreciated the guide nicely, but pointed asking people to not talk while he is giving his tour talks. There were plenty of opportunities to speak with friends between the history bits, and we had some chatty people in the group. It was difficult to hear over the chatting, which is why it was nice that he asked them to be courteous and wait until after his history bits to resume talking. The guide was very polite about it.

loved the guide, hated the organisation. -this tour is not really a tour, but a part of a bigger one based in Cork, i suppose a honest description would mention that. However it shouldn't be an issue if organization was ok, which it wasn't. -the meeting point was Killarney paddywagon office 10:40. The bus arrived at 11:30 and we left at lunch time (11:53). In addition to the delay, there was zero support or info about the delay from paddywagon (number on getyourguide app was invalid) - despite the meeting point being their office on a Monday. None was there. We found out later that we were waiting while people from the Cork tour were doing a horse tour in Killarney before rejoining the bus. -no seating plan in bus, so sitting together for couples was made difficult since no plan was made for lone travelers when joining the existing tour. This created some tension for some travelers. To sum up, overall the tour was great and we loved our guide, but the organisation was a bit messy.

We had a good time but the meeting spot was outside an empty shop with no signage to confirm we were in the right place. I have MS and my husband mixed dementias so we were afraid we were in the wrong place. We had to go and find the tourist office and they phoned Paddywagon for us to confirm the meeting place was an empty disused shop. When the driver appeared 5 mins before the dead line others had straggled along to the road including a lady with a walking stick and mobility problems worse than mine. We were then marched into a shopping centre and advised to use the toilets as there was none on the coach. Once on the coach there were only the number of seats needed for the 9 of us and all at the back and separated so my husband had to sit on his own 5 seats away. Each stop we were told if we were not back at the bus exactly on time we would be left even though once we were told we would have to find the bus as there was a festival on and no parking for it. I have no more words …