City card

İstanbul Welcome Card

4.4 / 5

57 reviews

İstanbul Welcome Card

Activity provider: Istanbul Welcome Card

From US$ 67.52 per person

Benefit from a flexible card including public transportation, entrances to top museums without waiting in line, guided tours at Hagia Sophia, Topkapi Palace, Basilica Cistern, a Bosphorus Cruise and audio guides for the top museums.

About this activity

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
Covid-19 precautions
Special health and safety measures apply. Learn more
Reserve now & pay later
Reserve now & pay later to book your spot without any charges today. Learn more
Valid 7 days
from first activation
Skip the ticket line


  • Skip the lines at the top attractions and museums
  • Visit Hagia Sophia, Basilica Cistern and Topkapi Palace with a historian guide
  • Enjoy a cruise on the Bosphorus
  • Make use of 10 transportation tickets
  • Pay less at top sights, attractions and activities
Full description

When you arrive in Istanbul your welcome package will be waiting at your hotel. Inside the package, find your card loaded with 10 rides for public transportation and vouchers to join the Bosphorus Cruise, Hagia Sophia, Basilica Cistern, and Topkapi Palace tours. Skip the lines and explore the Hagia Sophia, Basilica Cistern, and the Topkapi Palace with a historian guide. Have fun on a cruise along the Bosphorus and witness breathtaking views over the shimmering waters of Istanbul's magnificent river. See bridges, palaces, fortresses, seaside residences and, many other historical places. Travel around the city with 10 transportation tickets including metro, tram, ferry, funicular, bus, and metrobus. Take advantage of numerous discounts at many top attractions across the city and discover museums with the included audio guides at your own pace.

  • 10 transportation tickets
  • Skip the ticket line entrances for several museums and attractions
  • Guided tours of the Hagia Sophia, Basilica Cistern, and Topkapi Palace
  • Discounts at top sights, attractions, and activities
  • Bosphorus cruise
  • City map
  • Free delivery to the hotel before you arrive
    Covid-19 precautions

    You must book this activity online because the ticket office is closed

    Safety measures in place
    • All areas that customers touch are frequently cleaned
    • You must keep social distance while in vehicles
    • The number of visitors is limited to reduce crowds
    Traveler requirements
    • You must bring your own headphones
    • You are required to bring and wear a mask

    Select participants and date



    Meeting point

    Your card will be sent directly to your hotel before you arrive in Istanbul. Email the activity provider your hotel's address. Delivery is not available to Airbnbs or private apartments.

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    Important information

    Know before you go

    • Your card will be valid for 7 days hours after first use
    • Hagia Sophia tour: daily except Mondays at 10:30 and 11:30 AM
    • Topkapi Palace tour: daily except Tuesdays at 10 AM, 11 AM, 12 PM, 2 PM, and 3 PM
    • Basilica Cistern tour: daily except Sundays 12:30 PM and 1:30 PM (Basilica Cistern is currently under renovation, therefore you will visit the 1001 Cistern just next to it)
    • 90-minute Bosphorus Cruise: daily every hour between 10 AM and 5 PM
    •  Your card will be sent to your hotel before you arrive. Delivery is not available to AirBnbs or private apartments
    Customer reviews

    Overall rating

    4.4 /5

    based on 57 reviews

    Review summary

    • Transportation
    • Value for money
    • Safety
    • Service

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    The Istanbul Welcome Card is a great way to introduce the city to anyone who has not visited before. You can use the museum pass and travel card along with the optional guided tours as flexibly as you wish. The two guided tours led by Emre of the Topkapi Palace and Hagia Sophia were both very good giving a fascinating insight into the history of these sites and their features. One criticism is the instructions for activating the travel card via SMS text. This is not necessary and unless you have a Turkish registered phone number is not possible. The code you require is the HES code which is supplied on completion of the visitor locator form which you must complete before entry to Turkey - no SMS text is required.

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    October 24, 2021

    to the hotel, take the card and go! Everything is self-explanatory, maps for public transport are self-explanatory and super easy to use. The guided tour with the guide is informative and entertaining. However, I found Hagia Sofia too short, I would have liked to have had more time, especially since you can only enter once with the museum pass, and after the Hagia comes the Basilica Cystern, which is also very worth seeing

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    March 8, 2020

    Good value for your money and a must in Istanbul.

    Cards delivered to our hotel as promised. The tour guides were excellent with the Museum Pass and very knowledgeable and friendly. The Istanbul card easy to use on the public transport all over the city. I recommend to everybody to get these cards, they make your life a lot easier. 10/10 Thank you!

    October 1, 2019

    Product ID: 165510