The Backlot Cafe, Warner Bros. Studio London
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What people are saying about The Backlot Cafe, Warner Bros. Studio London

Overall rating

4.6 / 5

based on 8,205 reviews

The tour itself was great. Friendly staff and my family enjoyed the photoshoot and the video souvenir. However, Get ur Guide made a last minute cancellation 23 days before the day of the tour, saying their "local tour partner did not have enough spots" for my family with the specific time I booked. They emailed me about and I did not see the email a week after. They offered me for another day "if this will work with your schedule" At the time the prices for the tour for another day went up and it was also an inconvenience that we had to change the day. They offered me a discount for the inconvenience, which I accepted. Therefore, ensure when booking with this company, ensure that your booking is confirmed and that there is enough seats/slots.

The tour was great, the only problem was the total time we had. You need to get back on the bus in the right time. The day we were there, there were a lot of people and there was no time to see everything calmly, we had to see the second part of the tour running and not there was time to stop to eat, it was bad, but the rest of the transportation was okay, and the tour is great. I think that if it’s not a day with many people, The time is enough.

We didn’t end up using the coach transfer but Premium Tours were soooo helpful and arranged for our tickets to be ready to collect at the ticket office when we arrived by car. I can’t rate them highly enough! The studio tour itself is amazing, a real once-in-a-lifetime experience! Perfect for any Harry Potter fan, young or old.

From beginning to end the trip went excellent. VERY friendly staff. Both the host and the driver were quite welcoming and funny. Everything on time and the bus quite clean and comfortable. It was a wish of my niece to see HP studios and we had a VERY special day where her dream came true.

Was a great experience. Tour was super fun and enjoyed the freedom to roam around the studio. Bus ride was comfortable and the driver James was knowledgable and shared plenty stories and fun facts on the way back to and from.