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What people are saying about San Francisco

Helpful, Courteous Staff and Extraordinary breathtaking views.

The cruise was exceptional. The crew assisted by volunteering to take pictures at the perfect moments. My phone had died and they allowed me to charge it at the bar and then took photos on their phone and air dropped them to me at the end of the cruise. Wonderful photogenic experience. My only tip for improvement, it was hard for me to find the exact pier. Locals may know that Pier 39 is famous for the sea lions that hang out on the dock, but I was new to SanFran and didn't know I was looking for actual living sea lions. I was standing by a statue of of seals on the boardwalk and waited for 20 minutes before I realized the seal statue may not be what they had meant. I asked 3 people and called the company to find out where to be. Leave yourself plenty of time. Also, seals and sea lions are different animals, so please be more specific in describing that the boat leaves from the pier next to where the actual living sea lions sunbathe.

Could only have been better if the sun had shone, great cruise

A really enjoyable evening out on the waves with the boys in their really eat catamaran. 2I/C Mike made everyone comfortable while our English/NZ/US skipper took us for really great ride in spite of the pretty chilly grey rolling fog evening. The vessel is very well suited to the types of conditions found in the harbour and I think everyone had a good time even though the weather wasn’t really behaving. The guys have great personalities for mixing with everyone and had most people chatting and assisted with photos, the skipper even making one one of the younger customers experiences all the more exciting by allowing her her up into the wheelhouse to assist steering. A great experience and well worth the money. A highlight of not only our San Francisco trip but also our West Coast America experience, thanks guys. Zena, Auckland, New Zealand

Alcatraz way cooler than expected, bus a great way to see the city!

Our bus commentator (not on every bus) was hilarious and informative. When we were on a bus without the live person, the recorded info was great to listen to as well. Doing the combo tour let us see alcatraz when tickets were sold out everywhere! Alcatraz was also a welcome surprise. So much cooler than anticipated. We listened to the audio and hopped back on the boat. Took about 1 hour. We were cramming our days so didn't have much more time to spend than that, but definitely worthwhile!

Alcatraz and Big Bus Premium 1-Day Hop-On Hop-Off Reviewed by Stephanie, 09/11/2019

Great way to see plenty of San Francisco!

The Alcatraz tour was really well organised and very interesting especially the audio tour of the prison. The ticket for the bus was definitely worth the money as we got to see lots of the city and Sausalito. The guides were very knowledgeable and entertaining. The only criticism was the occasional long waits to get on the bus as they were very busy but the operators did their best to get everyone on as quickly as they could. I would recommend this tour.

Alcatraz and Big Bus Premium 1-Day Hop-On Hop-Off Reviewed by Rebecca, 08/11/2019

Great Experience. Wonderful Staff. Very Accomodating. A+++

We had more than a pleasant time on this excursion. The staff members were very friendly and welcoming, plus the experience of being on a catamaran and sailing around the by was unsurpassed. We were pleased that jackets were available (which was an extra bonus) as most people may not realize how cool it can get being out on the water for 90 minutes. The snacks were great, too. Really neat to see Alcatraz and the Golden Gate Bridge up so close!