Top attractions in Riviera Maya
What people are saying about Riviera Maya
Purchased through GYG and got tickets without a problem. E-mailed the local provider and got a confirmed time and location for pick-up 2 weeks in advance so that I could have everything printed and to hand before departure. 4 similarly confirmed trips, with different provider, all went without a single problem. 15 mins after supposed pick-up I reluctantly called the provider on my mobile- international rates! After 27mins, and many £s, I finally got told there'd been a 'delay' but we'd be picked up in 20 mins. An hour and 15 mins after we'd supposed to have been picked up we were underway but they had no tickets for us, unlike everyone else onboard. They obviously weren't supposed to be picking us up originally and were luckily just passing by with spare seats. A Xel Ha employee found us as we got off the bus with tickets and we got into the park fine. The park was great and getting back to the hotel was effortless, as they know what they're doing at these parks with transfers.
It is pricy but totally worth it. The cheapest tickets are those bought in advance, do choose the transportation option which will give you more time at the park. Very accessible with ADO bus as well but you loose about an hour in the morning. Meals and drinks are included ( that includes alcoholic beverages) and both are excellent. You get a locker and key as well. I chose to snorkel but you can also tube down the river. There are several access points to get in/ out of the water wherever you want. The trail along the cenotes is very nice as well but can be slippery on wet water shoes, look for the small caution triangles. I was in the water by 10 am, used a bicycle to get to the beginning of the river. I did the whole river to lagoon once and then spend time in the lagoon exploring the marine life near the rocks and watched the folks on the zip lines etc It’s huge! I had lunch in about 30 min, walked the trail for about 45 min., and spend the rest of the time in the water.
Eugenio was an exceptional guide, he welcomed everyone in the group and introduced us all to the others in the group which broke the ice and we felt we really got to know everyone. The day was relaxed, no wasted time but not rushed either. First went to swim with the turtles via a short boat trip, saw two turtles and loads of colourful fish in the reef followed by a cruise past the Tulum Mayan ruins, then lunch on the go to 4 cenotes, swimming in a couple of them. We bought the photos at the end, Eugenio was using a GoPro camera throughout which we eventually received the photos 12 days later after repeated requests, not sure what the delay was but some great photos and videos (via drop box). Thoroughly recommend this trip.
Tour staff were very knowledgeble, we learned about coral reef and how to keep the enviroment safe and clean for sea life. Staff was very friendly and always trying to keep the boat ride upbeat with music and dancing. Coral reef is really cool, lots of fish, corals, turtles and crystal clear water. Contoy Island is paradise, white sands and clear water. It may get busy sometimes with other tours but was good but not as bad compared to Isla Mujeres. Food was good too. Nice breakfast once you get to the marina, drinks from water to beer and nice lunch which include fish and/or chicken with rice and salad. We recommend for other people to bring sunglasses, hat and long sleeve shirt because sunblock is not allowed.
Local pickups bring you the Cancun Sailing location in Tulum. This location is also where the lunch is served (included). Drinks are not included with lunch, a large bottle of water will set you back 50 pesos! Tours of the sites were a bit rushed but totally worth it. The guide for cobá was very knowledgeable. The cenote was very nice and the attendant gave a great explanation of the meaning of a cenote in the Mayan culture and pointed out the 2 underground caves linked to the system of underground rivers.