Riviera Maya

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What people are saying about Riviera Maya

Overall rating

4.4 / 5

based on 4,247 reviews

They were late picking us up. I sent an email but did not receive an answer. We asked the concierge at the hotel to call and they said there were running late due an accident in the road. When I made my reservation I specifically noted that we were vegans. Breakfast time came and they handed a turkey sandwich. The guide said that he did not receive any specific request regarding the vegan food and that I needed to contact the provider so they could buy us food. After chatting in the van with costumer service and proving proof of my request, we pulled over into a gas station and were able to get apples, peanuts and juice. In Coba, they notified us that we could no longer climb the building. We were ok with that but I’m sure this could be frustrating to many others. The sites in Coba, Chichen Itzka and Ik Kil are amazing and worth the long drive. Our guides Francisco and Adrian did everything to make us happy and fix our food issue. Overall it was a good experience.

This was a wonderful experience with my 7 year old daughter. One of the highlights was the guide, he was extremely knowledgeable about the area, history and the fantastic nature found in the reserve. We saw dolphins (stayed and played), giant sea turtle, beautiful birds on the island, crocodiles and a manatee. It poured with rain in the beginning, they whipped out raincoats and then it cleared after an hour. Come prepared for rain and sun!!

Ana Lilia was a fantastic guide! So much knowledge and true passion! The driver Claudio was great... got us to and from despite a horrible rain storm and traffic jam! Muchos García por todo! Highly recommend this tour! Plenty of water, rest, history, food, and care. Great for kids or adults. And for god sake... please don’t risk the guides licenses by not wearing a mask! We get it... none of us want to, but their livelihood depends on it!

The guides are super fun! The atv trail could have been an actual trail ride instead of two rocky loops, but it was fun and they keep it safe. I could have really done without the 30+ minute lecture on real tequila vs fake and the tasting as I don't drink and would have liked a heads up that that was coming. The cenote was amazing, the Zip lining was amazing, and the food was okay at the end. Overall great value for the price!

This tour was AMAZING! Definitely the highlight of our trip. Seve was our tour guide and Jaime took the pictures for everyone. We really enjoyed each different cenote and the activities with each. I will recommend this tour to everyone! Book it! You won’t regret it