Guide was excellent. Trip destination was amazing in part because of the remarkable weather. The boat ride was a treat. I was disappointed that the waterfall visit occurred almost at dark so it diminished the walk behind by a bunch. I had also expected this to be a small group in a small vehicle; it was a large group on a giant bus; just far less intimate. I had taken a tour with this group in June that was small and awesome. I also didn't know until the end of the trip that as a return customer I could have received a discount for this one. The company might do better informing people about discounts.

I was disappointed that Grayline could not arrange pickup at the Keflavik Airport. I received this message on Sept. 24: “Dear passenger, We regret to inform you that we are unable to pick you up at your preferred pickup location. Given your location it might be best if you could meet us at our main terminal, located at Klettagarðar 4, 104 Reykjavik. Please check in at our desk there fifteen minutes prior to your listed departure on your day of travel.” There was no mention of any Grayline transportation from Keflavik.

The tour guide was able to take us to a location where the skies cleared somewhat, although only briefly (about 30 minutes), and allowed us to see some faint northern lights. They were so faint that it was difficult to see the northern lights with the naked eye. The "lights" appeared only as slightly brighter white light without the aid of a camera that was capable of a long term exposure where they were seen as green areas. No wonderful arcs for us, but at least we got to see them.

This was a great tour! Yes, it was 14 hours, but it did not event feel that long because of all the stops and information that our tour guides were giving us during the trip. It was all on time, which I appreciated. All of the stops were beautiful and we enjoyed it a lot! We also added the glacier lagoon boat tour, and we were not disappointed!

Our guide and driver ‘Gummy Bear’ made the trip. He was extremely knowledgeable, entertaining and imparted lots of information. The stops at the waterfall, geysers and the secret lagoon were brilliant. I would highly rate this excursion to anyone.