The tour itself and the guide were both excellent. The sights you visit are stunning and really worth the trip through the no-so-fun borders. The waterfalls at Kravice are simply spectacular. Shame you don't get to spend longer there. The downside of the trip is that the organisation of pick-up locations is very confusing and you spend the early hours of the day (6.40am pick-up time!) asking random people if they are either on the same tour as you or if they are the right guide (as there are loads of guides milling about the Pile Gate all doing the same sort of tours in various languages for various companies. Clearer information well ahead of your trip would be much better but they only send details around 24 hours beforehand so you have to keep an eye on your emails during your holiday. However, once your on the coach / minibus it's worth it.

Picked up on time and only a few other pickups to do, so we were on our way to Bosnia within half an hour. Border queues were minimal (which meant we had loads of time everywhere and were home before 7pm). Our tour guide was very knowledgeable and helpful. The Kravice Waterfalls were amazing - you could hear them well before you saw them owing to it being early May and still lots of snow melt - the river was flooded as a result - and the overall impact was stunning. Mostar was most enjoyable and the view from the top of the 16th century minaret is well worth the €6. The restaurant next door also has amazing views and very tasty food. I also recommend you try fig and walnut ice cream, it was recommended by our guide as her favourite and it was delicious.

We enjoyed our day trip to Bosnia Herzegovina. The itinerary was good and the border crossings not too long. Our main problem was that it was quite hot and the buses air conditioning could not keep up. This made much of the ride and the stops at the border crossing very uncomfortable.

Amela and Gabriel we’re excellent tour guides and really made for a fantastic day. Amela was incredibly Knowledgeable and her English was superb! Would highly recommend this trip. Ben & Aran (England)

We were very grateful we had been waiting at a pick up hotel but at the back of the hotel in error - the driver came back to collect us when we were able to make contact by email in the morning