Playa del Carmen
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What people are saying about Playa del Carmen

Overall rating

4.5 / 5

based on 297 reviews

A great park that will keep you busy if you like the water&marine

It is pricy but totally worth it. The cheapest tickets are those bought in advance, do choose the transportation option which will give you more time at the park. Very accessible with ADO bus as well but you loose about an hour in the morning. Meals and drinks are included ( that includes alcoholic beverages) and both are excellent. You get a locker and key as well. I chose to snorkel but you can also tube down the river. There are several access points to get in/ out of the water wherever you want. The trail along the cenotes is very nice as well but can be slippery on wet water shoes, look for the small caution triangles. I was in the water by 10 am, used a bicycle to get to the beginning of the river. I did the whole river to lagoon once and then spend time in the lagoon exploring the marine life near the rocks and watched the folks on the zip lines etc It’s huge! I had lunch in about 30 min, walked the trail for about 45 min., and spend the rest of the time in the water.

Spectacular time at park! Fun for all ages!

Get time at Xel-Ha. Didn’t wait to long in line. Photo package is definitely worth it so you don’t have to worry about carrying your camera all day! If you want an activity like swimming with the manatees (which my husband enjoyed) get there early. We arrived at 9am and the earliest slot they had available was 2:15pm. You must be on time too! Premium activities like dolphins, manatees, zip bike and fish therapy are all additional and range from $20-$119 depending on which one you choose. All food and beverages (including alcoholic beverages) are included! Fantastic time worth every penny. The only thing I can say is that I preferred to but the ticket online ahead of time so I know I have it....but it’s the same price at the park

Great day out if you like a bit of an adventure.

Great fun as long as you like zip wires, swimming and water...lots of water. The two zip wire circuits are brilliant taking you out over the jungle and back into rivers. Loved the rafting through the underground caves and the cave swimming (although there were a couple of waterfalls to get through!). The all inclusive lunch buffet is really tasty too. In all a great day out.

The overall experience was absolutely wonderful. There cleanliness was beyond expectations. This is a must do adventure while your in Cancun. My only complaint was we purchased a photo package for 2 and have still be unable to view them. Hopefully this will get resolved and we won’t feel like we’ve been ripped off.

It was really great, except It wasn’t clear that we would have to go to the ticket booth to get our tickets, so we walked all the way in and then had to go back. And then we had to wait for around 10 to 15 minutes because they couldn’t find a reservation because we booked same day. Otherwise everything was great!