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Phillip Island Sightseeing Tours
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What people are saying about Phillip Island

A nicely paced tour with something for everyone

One of the main reasons I chose this tour over the others was for a chance to visit the Moonlit Sanctuary, and I was not disappointed. The opportunity to feed the kangaroos and wallabies was a definite highlight. Our guide was friendly, informative and helpful as well. My two complaints are that the bus broke down and was more than 2 hours late leaving the city. While waiting for our pickup, which was over an hour late, we were not informed or communicated with and were forced to make an international call to the head office to confirm we were still to be picked up. After losing more than 2 hours from our tour time, we were merely offered an ice cream to make up for it. We should have been partially refunded. My other complaint is that I made a few online inquiries before booking and they were slow to respond, and I was not clearly communicated with, which was frustrating. The tour itself is good but head office/customer service could be improved.

Well organized but quite rushed, Christian kind guide and safe driver

Christian was quite nice, however we were 24 guests and difficult to talk to everybody. He was explaining some things, apart from that we were not chatting with each other. The other guests were mainly couples or groups of families. After start (pick up late b/o traffic issues) we had to speed up. All stops were quick with sharp timing. Additionally, during winter there is a strict schedule, since the goal is to be at the pinguins for sunset, meaning around 5.10 p.o. at that day. First stop at Moonlit Sanctuary with lunch, then walking around for 45 min. Definitely not worth to buy extra tickets for padding koalas or feeding kangaroos! At Churchill Island Heritage Farm 3 lessons e.g. sheep-shearing (horrible) and sheep-gathering by a sheep dog (quite ok). Thereafter to Philip Island. I had baught an upgrade for the penguin parade visiting. But that was definitely not worth it. Later all other people came to that special/expensive area anyway.

Phillip Island: Penguin Parade Afternoon Wildlife Tour Reviewed by Anonymous, 06/18/2019

Good but the details were f the trip were not explained properly

I booked this trip for myself (44) and my parents (62 and 65), having read the itinerary it said overnight accommodation. Not anywhere did it say it was a backpackers accommodation. I would never have booked this trip on that basis. On arriving to trip we subsequently found out that others are n the same trip had been given the option to upgrade to a motel. We then had to pay over inflated price for a bed in a motel I suggest that you make this absolutely clear in your tour details that accommodation is in backpackers. I’ve used you before but won’t be using you again.

My wife and I had an amazing time I'd highly recommend this tour

The only problem we had was that our pick up address sent by get your guide was incorrect however after calling the tour company directly they were very swift with arranging for us to be put on a different bus to be picked up from the location we went to. Our tour guide Daniel was amazing, very friendly and efficient and most knowledgeable, he did am outstanding job and drove us to and from in a timely and safe manor.

Good guide but need some water provided during summer noon and after

It’s a warm day. Need some water provided during noon and afternoon. Also some cover of the window. Thanks. Chinese audio guide is not as good as the tour guide. Also need some paper introduction for elderly. Thanks. The pickup was a bit delay and quite scary at the first.