Phillip Island Ecotourism
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What people are saying about Phillip Island

A nicely paced tour with something for everyone

One of the main reasons I chose this tour over the others was for a chance to visit the Moonlit Sanctuary, and I was not disappointed. The opportunity to feed the kangaroos and wallabies was a definite highlight. Our guide was friendly, informative and helpful as well. My two complaints are that the bus broke down and was more than 2 hours late leaving the city. While waiting for our pickup, which was over an hour late, we were not informed or communicated with and were forced to make an international call to the head office to confirm we were still to be picked up. After losing more than 2 hours from our tour time, we were merely offered an ice cream to make up for it. We should have been partially refunded. My other complaint is that I made a few online inquiries before booking and they were slow to respond, and I was not clearly communicated with, which was frustrating. The tour itself is good but head office/customer service could be improved.

Well organized but quite rushed, Christian kind guide and safe driver

Christian was quite nice, however we were 24 guests and difficult to talk to everybody. He was explaining some things, apart from that we were not chatting with each other. The other guests were mainly couples or groups of families. After start (pick up late b/o traffic issues) we had to speed up. All stops were quick with sharp timing. Additionally, during winter there is a strict schedule, since the goal is to be at the pinguins for sunset, meaning around 5.10 p.o. at that day. First stop at Moonlit Sanctuary with lunch, then walking around for 45 min. Definitely not worth to buy extra tickets for padding koalas or feeding kangaroos! At Churchill Island Heritage Farm 3 lessons e.g. sheep-shearing (horrible) and sheep-gathering by a sheep dog (quite ok). Thereafter to Philip Island. I had baught an upgrade for the penguin parade visiting. But that was definitely not worth it. Later all other people came to that special/expensive area anyway.

Phillip Island: Penguin Parade Afternoon Wildlife Tour Reviewed by Anonymous, 06/18/2019

if you have limited time in melbourne it is good to take this tour

the service is good and we enjoyed the lunch, taste some wines in a friendly atmosphere, though the vine yard was in recondition, no fruit or leaves either. we visited koala's conservations and we saw some kangaroos passing by. the Penguin parade was interesting however they were so small and we can only see them from a far in the midst of drizzling. We were not allowed to take pictures of the penguins. and last comment, the tour guide pick and drop us safely and just in time.

Phillip Island: Small Group Eco Wildlife Tour Reviewed by moriana, 03/29/2016

The tour was nice but super long (9 hours) and it was so dark, we coul

The tour was nice but super long (9 hours) and it was so dark, we couldn't see the adult penguins coming in from the ocean at night. The crowd waited for about 1 hour plus and we gave up on waiting any longer. We did see the baby penguins at their burrows waiting for the parents.

Phillip Island: Penguins, Kangaroos, and Koalas Reviewed by Vaughan, 03/01/2019

One of the best tours that I have been on

T he animal sanctuary was brilliant and the penquins fascinating. Chris our driver and guide was very good his enthusiasm and knowledge really made the tour for me .