Marseille
Nature & Adventure

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What people are saying about Marseille

Overall rating

4.5 / 5

based on 690 reviews

We really enjoyed the tour. But I found a problem of the voucher. We booked the tour on Dec. 4, 2019. We printed out the voucher from the confirmation email. However, there is nothing described about the meeting address or meeting hotel, a rough map was described, on the voucher. We visited the “putative” meeting place with the voucher a day before the tour in order to check the meeting place. But, we failed to find the meeting spot. Later, I found, from my PC in the hotel room, that the meeting address and Radisson Blue Hotel are described in the confirmation e-mail, but nothing was written on the voucher issued on Dec. 4. Remember the customer brings only the voucher with him/her, but does not bring printed email. The voucher must contain everything important. The night before the tour, I received reminder email of the tour. The new voucher described everything including the meeting address, but too late. It is impossible to print out the voucher in the hotel late night.

Easy to book, communicate and excellent excursion

We wanted a segway excursion that gave us the quality of our limited time here and this did not fail to deliver. Reading about other segway service providers where there was no communications between booking and actual date, this was concerning. Comparing, this was more expensive but reliability and delivery was essential and therefore worth it. We segwayed around with no problem after a quick recap on how to use them, we stopped for the brief historic talks and moved at a good pace. The instructor always kept an eye out. It was a shame at first that we could not communicate via headsets, however this made the trip more enjoyable so was later preferred. We had enough time later to seaway across the old streets which was fun. It was amazing that we could also segway on the roads, where drivers were very friendly. thank you

Too long should have been 9 and a half hours ended up 11 hours.

We missed a reservation at Chez Fonfon because we got back at 7.30 the time of our reservation. The tour started at 8 and I was told it would be 9 and a half hours. We should have got back at 5.30. Don’t know why the guide Virginie spent so long in certain villages eg 2 hours in Gordes. Not long enough in some towns with more to see and do and too long in villages where little to do. Went to Marseille to eat Bouillabaisse and missed that experience because of bad timing. Also the guide should not ask for a tip that should be at the discretion of clients. Loved seeing all the villages but if the guide had stuck to the timetable we would have been able to eat Bouillabaisse. We hit the traffic jam coming back because she left too late. Disappointed in all and very tired at the end of the day.

Absolutely superb from start to finish. Amazing scenery, fantastic e-bike which helped on the steeper roads, and super friendly professional guide. A++ HIGHLY recommend Note of caution: you need to be in decent shape OR with a group of similar athletic ability. The eBike will be a huge help but it’s not like you are riding a motorcycle or some effort is required.

Tutto ha funzionato come un orologio svizzero: la nostra guida, la simpatica Florence, è stata estremamente professionale. Parla ottimi francese ed inglese, ed è stata anche una perfetta guidatrice. L'auto, una cross over Mercedes nuova, era estremamente comoda e pulita. Abbiamo imparato un sacco di cose nuove nel corso della nostra gita. Grazie, Florence!