Top attractions in Krakow

It feels strange to leave a review for such a place. The tour started by going to the pick up location, this got a bit cramped as there are multiple tours departing at the same location at the same time, however the guide was great at guiding everyone to the right bus. Issues began when arriving at Auschwitz, the queue was horrendous due to an event taking place that morning, we ended up waiting over 2 hours in line before entering. This was absolutely no fault of the guide as they were not aware of the delays and tried to do everything they could to make the time pass. I was really disappointed inside the camp by the behaviour of other tourists, people taking selfies in prohibited areas and generally acting with a lack of respect. Please if you are thinking of visiting Auschwitz, remember to act appropriately! Sadly we only had 1.5 hours in the camp due to the wait, but the guide still got us to Birkenau even though we were behind on time! Thank you to the guide and the driver

It was the best choice to book this tour. When we arrived at the museum there was a line of 500 meters or more with people waiting to buy a ticket. We skipped the line and the tour started immediately with an amazing guide. Also, they were on time picking us from the meeting point, a driver and a very gentle girl speaking amazing English. Furthermore, the group didn’t consist of many people and that was convenient! We are very pleased and we totally suggest it.

Konrad was a superb guide . He Informed us of the detail of the day and was very well organised . His guided visit was fantastic and he dealt with the subject in a very sensitive way full of respect. He struck a balance between describing the horrors of the camps and talking about the hope for the future ! An excellent day .

Bikes a bit rickety and no safety discussion, but a fun ride with brief overview of a variety of Cracow landmarks. Bikes were not adjusted and we had a couple of children whose seats were swiveling until one man in our group adjusted all. Had a large group and overall we all had fun.

This was an extremely meaningful experience with a very efficient guide service and knowledgeable guide. We were profoundly moved by the museum's excellent preservation and rememberance of this historic time. Customer service efficiently resolved a change we had in transport.