Journey Behind the Falls
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What people are saying about Journey Behind the Falls

Overall rating
4.5 / 5
based on 1,017 reviews

One of the best tours on my North American holiday

I wanted to personally thank our tour guide/driver Al, who was exceptional in hosting the tour. He connected, grounded, very knowledgable of both Toronto and Niagara Falls and had many stories to go w it, which I loved. The tour I would definitely highly recommend, you get your moneys worth. Well organised and very informative w all details I required to attending and having a successful, enjoyable day. Thanks Al for being an awesome Host, also the admin team for keeping me informed. You definitely see all that is Niagara Falls about. BIG thanks again and would highly recommend it to anyone.

Guideless walk through tunnels and outdoor deck

We thought the experience as cool, but could have been much better with a qualified guide to explain how and why the tunnels were made. We would have appreciated more history. There were “posters” with information on the walls, but with so many people walking through you can’t really stop to read. The view from the deck was breathtaking, and totally worth it.

Line to exchange from online ticket to regular ticket extremely long.

Not sure why do I have to exchange ticket if I purchase online with bar code. Also not sure why the guest service desk have 2 people helping one customer with questions and purchasing instead of 2 separate places. I gave excellent due to my experience at the walking; but, not the wait inline. Online info is misleading to avoid waiting in line.

Tour was fine but easier to just purchase at line

No savings by buying this way. Too much confusion...should have just bought at the booth. Still had to wait in giant line and had to check in with mobile tickets first to reserve spot in line. Didn’t realize we had to reserve a spot still and by the time we figured that out we barely had time to do all the activities we’d booked.

We really liked our guide and driver. We had never taken a guided tour before as my husband didn't like the idea (go figure) BUT he has changed his mind completely and has been going on and on about it to our friends! We liked everything!