Gotemba Premium Outlets: Tours & Tickets

The guide and bus driver did a good job on punctuality and some information sharing about the sights we visited. The duration per sight was okayish, for us the third sight (the ponds) can be skipped as it is only okayish for lunch, but the sight is quite boring. The outlet was surprisingly nice and we ended up buying things and needing more time in hindsight. We think it is an okay value for money, not needing to stress about the schedule and just sit and relax.

We were fortunate that it was a bright sunny day and we had the most spectacular views of Mt Fuji. That made up for the terrible organisation and less than competent guide. The VIP Lounge where we were supposed to meet was completely obscure; no sign on building entrance; our driver spent a good 10 minutes circling the area & calling friends for help. Finally he found the building; a tiny sign was on the lift panel!! By then the fare had mounted to ¥7400. When it was time to go, the guide was in such a hurry, he just rushed off with some of the passengers and left us behind while my husband was in the rest room. When called back by his colleague, he accused us of arriving late! The guide did not offer one bit of information of Mt Fuji or Oshino Hakkai and their significance. In fact he was silent throughout the trip except for telling us where we were stopping and what time to be back on the bus.

I dont like the VIP lounge that we were not accepted to enter the lounge and wait for a couple outside and very cold. It is only when shini rrive that we were permitted to get inside...i suggest client enrolled for the tour can stay at the lounge anytime waitng for the tour departure.. And also the information at VIP lounge is asking yen 600 per person to stay inside wait at he lounge. Client guest for the tour must be given importance....

aside from the fact that we had a very good view of Fuji, it being a sunny day, we had a taiwanese guide who was able to give us a lot of insights on the japanese people. quite enlightening. our tour was not just good for the sights, we had a good lesson on the japanese culture and people. Quite impressed with the guide, Lee!!! perhaps you can have more of the same guides who are not japanese. Japanese people are a humble lot, they will not want to talk about their own traits. but an outsider can readily speak for them, and lee enlightened us on his impressions of the japan. My salute to Lee, and my salute too to the Japanese people.