We found the pass to be worth it when we added up the costs of what we did and what it would have cost to do them by paying separately. The pdf information the pass provided on the 100 included attractions was most helpful and maybe we could have gotten that from other sources but it worked out well for us to plan our itinerary from the list of things the pass would pay for. Not all of our activities that we did in NY were covered, but that still was OK. You need to calculate how much you think you're going to do on your trip to determine if it's good for you. We did not feel like we were running all over to do things to make it worth it, but we were busy most days all day long.

Great views obviously. A good orientation to the city. I recommend the express pass to those who can justify spending the money. Easily saved us an hour. With quick visits to a lot of sights, it is the only way o would do it again. A little annoyed by people who grabbed a spot and stayed their for 15 or more mins. I have 11 and 13 yr old, etc difficult to get them to be able to see at times. I think that is more of a function of when we went (sunset) and people thinking of themselves then the workers though I did hear one of them say they’d let too many people up. Overall, great experience friendly and knowledgeable staff.

The "skip the queues booking" is quite expensive but probably worth it on a busy day. Unfortunately the day we went (the only option for us) was very wet, windy and cloudy so there were no queues and the views were somewhat limited. Luck of the draw!

Jared was friendly, knowledgeable and very committed to ensuring we got the best tour possible. While relaxed and took in the all the sights with wonder, he took responsibility for setting expectations and keeping us on schedule.

The team working here was great, they are truly in the hospitality business. The views are spectacular, and very centrally located on the island of Manhattan. And the piece of real estate has a classic New York mystique to it.