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Chester Family-friendly
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What people are saying about Chester

Excellent tour with a very knowledgable guide, really informative.

We both enjoyed the tour, however can I make a suggestion, I booked the trip in my hotel the previous night and received an e-mail confirming my booking. I mistakenly thought I could show the e-mail on my phone when boarding the bus as confirmation I had purchased tickets ( I did not have a print facility). However the driver said he could not accept the phone confirmation and I had to show a paper copy. So I had to return to my hotel and ask them if I could use their printer fortunately they printed it for me. If I'd known this beforehand I wouldn't have bought tickets online, so for me a disappointing start to my tour. I'm 65, I use the internet, tablets, and mobile phones, this is the paperless age........isn't it?

Great to have a human tour guide rather than a recording!

The tour guide was very informative, however, the tour felt a little rushed and there was no time to ask questions as there was a lot of information given and it felt a little rote learnt. I have been on other tours around the world that have been more individualised to the passengers. It would be great if the guides asked where the visitors were from and tailored it to whether they had any local knowledge or if it was the first time in the city. Overall, a good tour but not one of the best I have been on.

City Sightseeing Chester Hop-on Hop-off Bus Tour Reviewed by Susan, 09/03/2017

The guide and driver were wonderful and the guides knowledge exception

The only major point I can raise was the time table was not followed We turned up at the station stop for the 1 o'clock and it didn't turn up so we had to wait for the next bus As a Blue Badge guide I find this very irritating and this should be looked at as a matter of urgency.

Efficient and friendly staff made a great day out!

The bus tour and boat trip made a very helpful framework to our day out in Chester. The bus drivers were helpful and friendly as were the boat crew on the Lady Diana. Chester is ideal for this efficient service. Would definitely recommend.

A great way to see Chester and find out about its history

Both the driver and guide were courteous and helpful. Our American friends were blown away, they don't have a bus tour. The quickest and easiest way for them to cover a good distance in the dry, it rained incessantly that day.

City Sightseeing Chester Hop-on Hop-off Bus Tour Reviewed by Norma, 04/12/2018