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Cancún Tours
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What people are saying about Cancún

A great park that will keep you busy if you like the water&marine

It is pricy but totally worth it. The cheapest tickets are those bought in advance, do choose the transportation option which will give you more time at the park. Very accessible with ADO bus as well but you loose about an hour in the morning. Meals and drinks are included ( that includes alcoholic beverages) and both are excellent. You get a locker and key as well. I chose to snorkel but you can also tube down the river. There are several access points to get in/ out of the water wherever you want. The trail along the cenotes is very nice as well but can be slippery on wet water shoes, look for the small caution triangles. I was in the water by 10 am, used a bicycle to get to the beginning of the river. I did the whole river to lagoon once and then spend time in the lagoon exploring the marine life near the rocks and watched the folks on the zip lines etc It’s huge! I had lunch in about 30 min, walked the trail for about 45 min., and spend the rest of the time in the water.

Xel-Há Park All-Inclusive 1-Day Pass Reviewed by Koen, 06/28/2019

An American going to Chichen Itza, worked for me.

It worked out fine for me. I would recommend calling ahead of time just in case as I was not given the exact meeting point or info/confirmation that I was going to be picked up. They do however ask you questions pertaining to where you are located (which hotel you are staying at). For me they picked up my group at the hotel I was staying at. I would say call ahead of time. The kind employee, I think her name was Viktoriya, was kind enough to help me connect with my tour programmer in an email regarding the time and info regarding the tour and shortly thereafter the tour agency responded. To be honest I was sketched out at first by all those negative comments but it worked out for me. The only thing I would say is call ahead of time and in case email them as the ticket did not include a meeting point or info regarding pick up. I think you need to call them for that either way.

Spectacular time at park! Fun for all ages!

Get time at Xel-Ha. Didn’t wait to long in line. Photo package is definitely worth it so you don’t have to worry about carrying your camera all day! If you want an activity like swimming with the manatees (which my husband enjoyed) get there early. We arrived at 9am and the earliest slot they had available was 2:15pm. You must be on time too! Premium activities like dolphins, manatees, zip bike and fish therapy are all additional and range from $20-$119 depending on which one you choose. All food and beverages (including alcoholic beverages) are included! Fantastic time worth every penny. The only thing I can say is that I preferred to but the ticket online ahead of time so I know I have it....but it’s the same price at the park

Xel-Há Park All-Inclusive 1-Day Pass Reviewed by Joanna, 04/12/2018

This excursion was organized and complete

This excursion met our expectations. Even though it was a cloudy day, we were provided with plenty of bottled water and there was a good buffet lunch offered. The bus we traveled in was comfortable and safe (helpful that it had a bathroom). Our guides Ricardo and Marcos were great (friendly and knowledgeable).

snorkeler's disneyland without the long lines...great food

Nicely developed, taking advantages of the natural resources with minimal impact. Great operation by staff to ensure smooth, hassle free enjoyment and access to the water. Only negative concerns are the confinement of the dolphins and manatees.

Xel-Há Park All-Inclusive 1-Day Pass Reviewed by Jon, 08/06/2018