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9/11 Memorial
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9/11 Memorial: Tours & Tickets

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Top sights in New York City

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What to see at the 9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?

Twin Reflecting Pools

Twin Reflecting Pools

Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.

Facing Crisis: America Under Attack

Facing Crisis: America Under Attack

This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.

Survivor Tree

Survivor Tree

This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.

Foundation Hall

Foundation Hall

This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.

Ground Zero Museum

Ground Zero Museum

The museum allows you to interact with artifacts and voice clips from September 11th.

Our insider tips

When should I go?

The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

How should I behave?

Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.

Can I bring children?

The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.

Are there any special procedures before entering?

Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.

Good to know

  • When should I visit?
    Open daily, 9:00 AM-8:00 PM
    Holiday hours may vary
  • Is it expensive?
    The memorial is free to visit, but the museum carries an entrance fee.
  • Will I need a guide?
    It will definitely help. Might be worth it to check out these best-selling tours.
  • How to get there
    The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
  • Additional information

    • Not recommended for children under 10.

    • It is important to stay respectful during your visit.

What people are saying about 9/11 Memorial

Overall rating
4.3 / 5
based on 6,333 reviews

Worth it if you're committed to doing a lot of things!

We found the pass to be worth it when we added up the costs of what we did and what it would have cost to do them by paying separately. The pdf information the pass provided on the 100 included attractions was most helpful and maybe we could have gotten that from other sources but it worked out well for us to plan our itinerary from the list of things the pass would pay for. Not all of our activities that we did in NY were covered, but that still was OK. You need to calculate how much you think you're going to do on your trip to determine if it's good for you. We did not feel like we were running all over to do things to make it worth it, but we were busy most days all day long.

Absolutely no wait to experience a truly amazing museum!

I cannot say enough about the 9/11 Memorial & Museum. It is inspiring, heartbreaking, a truly profound experience. Needless to say, the lines can become overwhelming. Booking through Get Your Guide made the experience quite simple, allowing us to focus on our visit. I highly recommend Get Your Guide. We have used their services in NY, London, and Glasgow. Looking forward to using them in other cities as well!

A fantastic tour of all the best sights with an amazing guide

A brilliant way to see New York if you only have a short time as you get to experience all the major sights with a fantastically friendly and knowledgable guide. The observatory entry is a must see you get the most incredible view of the whole island and beyond. Lynsey our guide was warm, funny and so helpful and gave us the confidence to explore further on our own in the days after her tour.

Finally paid honor to so many's sacrifice, standing where they rest.

A beautiful honor to the many who perished innocently & to those who heroically went in to save them and perished with them. May it eternally help future generations to come to Never Forget the sacrifices. I cried again as I did on 9/11/2001. Thank you for this memorial, a testament to man's love for our fellowman.

Poignant, sensitive, respectful and a true memorial to the fallen

So we’ll done, even with all the bitter memories on that bright blue day none of us can forget. This was my second visit and I saw more than I had seen the last time. Helps us never to forget the heroes, the fallen, and all the families marked by such a tragic day...

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