Best thing ever. There are other options available in the market, but the fact that they deliver to your hotel is great and very convenient (just confirm that your hotel is ok with it and inform them). Having access to the internet in remote areas or inside a train, in a country where you don't speak the language, is assuring. This option is great if you travel in a small group since you can all share the same device. If travelling by yourself, maybe a sim card is better.

Absolutely second to none. Easy to use, consistently rock steady fast connection, good battery life (after 8 hours with 4 users on still 25%battery life left), quick recharge and excellent value for money. Also their helpline answers promptly and they speak good English. Will most definitely use them again on our next trip to Japan.

I really liked this wifi. It was easy to use and reliable. The only thing I think I would improve is the battery life, it lasted for around a days activities so enough battery but I would have liked more so I didn’t have to rush to get it charged! This wifi really helped when my hostel wifi was poor.

The item was already delivered to our hotel before we arrived. I struggled a little bit because the language on the router was Japanese. But there is a piece of paper with instructions so that helped a lot. The adaptor for the charger was not functioning well good thing I had extra.

I ordered on line and have the pocket wifi drop off to my hotel. It was not cleas to me when I will receive it and the return email didn't reconfirm about my hotel address. But every thing works out at the end.