The guide was great: lots of information presented in an often amusing manner but was actually very well presented material. We had a problem with the tickets which were ordered online. When we got to the meeting place (a place where you could buy tickets) they had no knowledge of us. We had to wait around until someone came who managed to sort it out (the reason was that the guide had been delayed but it took quite a while, maybe 15 minutes, to sort it out) The young woman who came was lovely but it felt a bit disorganised. She took us from the shop to the Alcazar where we had to wait again for the guide. After she arrived all went very well and I would recommend it.

Tour is a Must!

Wonderful tour of Alcatraz. Skipping the line was helpful in the heat and crowds of summer but the tour guide (I can't remember her name) was amazing. She was so passionate about conveying the history of Seville, Spain and Alcazar and so informed. Her English was great. I wish I could go on the tour again!! We learned so much and our visit was far better than just looking at the beautiful palace. Our kids 12 and 15 enjoyed it as well.

Very good experience.

You will still have to queue to go through security but that is not a problem as in today's world this is a given but it did not take long and we'd have taken a lot longer had we not booked. Love the fact that you can remain as long as you like after the tour ends.