Santa Lucia Railway Station

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What people are saying about Santa Lucia Railway Station

Overall rating

3.3 / 5

based on 49 reviews

This is an excellent tour to have an overall introduction to Murano, Burano, and Torcello, without diving too deep into the details of each island. Perfect if you have never visited them and want to get an idea, less suitable if you want to gain in-depth knowledge about them. We were a small group, so the company booked a taxi, which was an absolute treat. Great first time to the Lagoon Islands, our favourite was Burano (we got covid masks with handmade lace! So stylish). Live demonstrations of glass blowing and lace making are included. The guide was approachable and knowledgeable, keeping us on time without making us feel rushed.

We were taken to a dock over a block away from the hotel instead of directly to the dock at the hotel, though our booking was supposed to drop us off at the hotel. There were 9 of us traveling together that had to drag our luggage in the rain through narrow alleys to the hotel. We were in two groups & the first group was not given instructions on how to get to the hotel. The company should have known that the hotel had its own dock. Our guide was lovely but it was disappointing that our expectations were not met in terms of the travel arrangements.

Most enjoyable transportation to our hotel.

The only glitch was we were looking for a desk marked "Alilaguna" as printed on our paper ticket. The ticket booth is directly across from platform 2 and the "Alilaguna" is in small letters on bottom right of huge ticket sign. So we walked outside and had to come back in. Otherwise, waited about 20 minutes or so for our boat and were on our way. The ride was wonderful over to the Hilton which takes about 20 minutes or so.

Everything from start to finish was smooth

Our driver helped with luggage and got us to where we wanted to go as quickly as possible. I didn't pay an arm and a leg to get there either. Great service.

A 20 minute wait to connect with our water taxi

Staff seemed rushed at the train station- we waited 20 minutes and then joined 2 other families- all worked out!