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  1. United States
  2. New York (State)
  3. New York City
  4. 9/11 Museum

New York: 9/11 Memorial & Museum Skip-the-Ticket-Line Entry

Product ID: 109024
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Reflect on the events of September 11, 2001 when visiting the poignant 9/11 Memorial & Museum. Listen to personal stories of remembrance & resilience following the terrorist attacks. Pre-book tickets for convenient skip-the-ticket-line privileges.
About this ticket
Duration 3 hours
Skip the ticket line
Printed or mobile voucher accepted
Instant confirmation
Audio guide/headphones
Spanish, Chinese, English, French, German, Italian, Japanese, Portuguese
Free cancellation up to 24 hours before activity starts

Select participants, date and language:



  • Skip the ticket line by pre-purchasing your ticket
  • See artifacts from the devastating attack on the World Trade Centers and honor the memory of those whose lives were lost
  • Listen to the free downloadable, multilingual audio tour on your own personal device
  • Hear personal stories of remembrance and resilience and view the 3 feature films
  • Pay your respects at the twin reflecting pools at the 9/11 Memorial and see the amazing Survivor Tree which survived the terrorist attack
Full description
The 9/11 Museum
The museum displays over 10,000 monumental artifacts linked to the events of 9/11 and is made up of three permanent exhibition sections:

• The Historical Exhibition has three parts: the Day of 9/11, Before 9/11 and After 9/11. It tells the story of what happened on 9/11, including the events at the World Trade Center and the Pentagon and the story of Flight 93. 
• The Memorial Exhibition "In Memoriam", commemorates the lives of those who perished on September 11, 2001 and February 26, 1993 and provides visitors with the opportunity to learn about the men, women and children who died.
• The Foundation Hall is a room of massive scale, which houses both the last column and the slurry wall. 

The museum admission also includes entry to 3 feature films which are repeated throughout the day:
• "Facing Crisis: America Under Attack": Key 9/11 decision makers describe the events of the day. 
• "Facing Crisis: A Changed World": World leaders examine 9/11’s impact on global events. 
• "Rebirth at Ground Zero": Time-lapse footage and recorded interviews presenting first-hand perspective of the renewal of the World Trade Center site and the uplifting personal journeys of some of those most directly affected by the attacks.

You can also download the free 9/11 Museum Audio Guide App onto your own personal device and listen to the 'Witnessing History Tour" which will guide you through the museum. You’ll hear about the experiences of first responders, recovery workers, family members of those killed on 9/11, journalists, and others with stories to share. Free Wi-Fi is available on site. Alternatively you can rent an audio device at the museum for $7.

The 9/11 Memorial (Free Entry)

The “National September 11 Memorial” is a tribute of remembrance and honor to the nearly 3,000 people killed in the terror attacks of September 11, 2001 at the World Trade Center site, the Pentagon, as well as the six people killed in the World Trade Center bombing in February 1993. 

The memorial’s twin reflecting pools are each nearly an acre in size and feature the largest manmade waterfalls in North America. The pools sit within the footprints where the Twin Towers once stood. The names of every person who died in the 2001 and 1993 attacks are inscribed into bronze panels edging the memorial pools.
  • 9/11 Memorial Museum timed entrance ticket
  • Access to all the Museum's exhibitions and films
  • National September 11 Memorial and "Survivor Tree" (free entry)
  • Downloadable 9/11 Museum Audio Guide App for your personal device
What’s Not Included
  • Transportation
  • 9/11 Museum Audio device/headset ($7 to rent)
  • Food and drink

Prepare for the activity

Meeting point

The Museum and Memorial are located at the World Trade Center site located at 180 Greenwich Street. Visitors may also use the entrance at Fulton Street and Greenwich Street daily between 6:00 AM and 8:00 PM.

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Important information
Know before you go
• The historical exhibition may not be appropriate for visitors younger than 10 years of age. Adults accompanying younger visitors should exercise discretion before entering
• Separate audio tour device/headsets are not included with this ticket and require an additional charge of $7. The free audio tour is only available in the 9/11 Audio Guide App which requires downloading to your own personal device
• The museum closes: at 8:00 PM (Sunday – Thursday), with last entry at 6:00 PM; and at 9:00 PM (Friday and Saturday), with last entry at 7:00 PM
• The memorial is open daily: 7:30 AM - 9:00 PM
Customer reviews
Overall rating
4.8 / 5
based on 5041 reviews
Review summary
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