Top attractions in Munich

The actual boarding process in Munich was very confusing & could be handled a LOT better. Even though two of their employees viewed our voucher, we ended up on the wrong bus & had to contend with a very rude & arrogant tour guide. When we arived at Linderhof Castle, I asked if this sort of mix up had happened before. His response, "Yes." When I asked how it was fixed, he responded by saying, "It cannot." I immediately made my displeasure known... quite vocally. By the time the Linderhof tour was over, this tour guide introduced me to another guide, who was from the correct bus, and we then joined the correct tour. From then on, it was great. The original tour guide was also observed in a heated discussion with a pair of American girls who'd been split off from their friends in Munich. I don't know what the outcome of their issue was, but I observed him bieng as rude and arrogant to them as he had been to me. In view of this, I would not recommend Grayline Tours to anyone.

Our guide, Tom, earned 5 stars. He was extremely knowledgeable & articulate. He presented us with lots of history & fleshed out the narrative with details. He guided us around the site for 4 hours. The tour company, however, earned only 3 stars. The company relies on public transportation to get the group to the camp. First a train to the town of Dachau, then a bus to the camp. Unfortunately on this day the buses stopped arriving at the camp just when hundreds of visitors were ready to leave. The tour guides had only one way to get their groups back to the train station. On foot! It's a 45 min. walk to the station, which severely challenged some of the older group members. At the very least a description of the transportation & the amount of walking the tour requires should be included in the tour description.

We started off in the Marienplatz and we got a little history lesson that was interesting. We picked up a lot of interesting information on the Victorian market. We ate traditional Bavarian breakfast weisswurst at one of the first restaurants in Munich. I was hesitant at first because of the white color but it tastes great. We then tried several exotic fruits at one of the stands, all amazing and some I had never tried before. We then tried a few cheeses, spreads, natural remedies at another stand. Again, all tasted very good. Our last thing we had was a traditional dessert. I forgot the name but it was similar to a sweet roll with some type of glaze on the top and filled with cooked plums. Our tour lasted a little over 3 hours and we very much enjoyed it.

Eric is a great asset to your company what a charming and enthusiastic person who made this tour outstanding in site. His sheer abundance of knowledge & passion on history really made this tour . We would have liked to have been able to tip as most tours give that option . Eric also ensured he had spoken to each and everyone of us from all around the globe ! Made it a personal touch which is usually a difficult task with large groups . Thank you Eric much appreciation.

The trip is well organized and the bus service is very comfortable. The itinerary felt a bit rushed as it would have been nice to spend more time at both the castles. The village stop in between was nice but would have preferred more time at the castles.