Boat Tours & River Cruises

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What people are saying about Miami

Overall rating

4.4 / 5

based on 982 reviews

Experience really good and the instructions on board were excellent, but the “office” is really a mess, very unorganized, lots of people who do not have reservations. I think they should have a specific line only for the reservations. My reservation time was 2:15pm and I ended up going around 4:30pm - long waiting time for someone who actually has a reservation. Also, if something like weather or other thing changes they don’t give you a refund, you must choose another attraction or come back another day (which is not a good option considering that not many people will come back). I think they should consider giving a refund if the person decides to.

The guide and driver were great! I learned a lot about Miami. My only disappointment was that the boat was so loud, especially when it was in the water, I could barely hear the guide. Also, the boat was totally full. It seems that there should have been a reduced # of people to help stop the spread of Covid 19.

The program was great, but if you do not have a car, I had to use Lyft but to there was good, however back it was horrible. No internet, no coverage there so you won't have option to use Uber or Lyft to go back. But the boat tour and the guide was excellent.

My experience was amazing. I went on an Airboat tour with my family and it was fun and exciting for both me and my family. I would definitely recommend this for people looking for fun and adventure.

The airboat was fun especially, when going fast. It was nice to hear about the local animals/plants while watching a few alligators. The reptile show was also interesting and very informative.