Miami
Bus & Minivan Tours

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What people are saying about Miami

Overall rating

4.1 / 5

based on 7,675 reviews

first I want to say that the communication was very bad. they don't tell you what stop to get off for the boat tour..or where to go when you get off and they don't answer your questions when you email so you need to figure it out yourself. Luckily I had read some bad reviews and knew that it would happen...when I saw water at a stop we asked and driver said yes off. we had no idea we needed to get another ticket for an undisclosed ticket office we were told when we finally found the boat (Bayside Marketplace is the stop and the boat company is Island Queen. fyi, your online OR printed vouchers are NOT good for this trip...you DO have to show your printed BUS ticket to get a new boat ticket THEN get in line for the boat. all of this mess aside. The Boat tour was REALLY GOOD and we tipped $20 the guide was so good!! and funny too. JB was his name. the bus tour was good but there was NOT A GUIDE so you are on your own to figure it all out. put in your headphones asap and listen.

horrible bathroom on the bus, I would say very unsanitary and smelly, bus not as nice as photos show, sold on a train ride which we got tickets from Orlando and when we went to the train, it was putting us to close to leaving time. train station said Orlando could refund us but Orlando would not! so that was disappointing, not much we could do with tickets so have them back as tip. other bus broke down making us wait longer and get back much later than we should have. the glass bottom boat your was very enjoyable. not sure I would do this venture again with this company

Could use a bit more direction when getting off the bus and moving to the boat tour - the bus tour itself was in need of a little updating on the audio and did not quite match up with the timing at times (probably due to traffic) - but was good history (and several times repeated itself to an extent) - the boat tour was good (speaker was excellent) but it would have been nice to be a little less crowded - should have used the bigger boat! Great weather!

Hans was a fantastic guide he was very knowledgeable and on time to our appointment. The scheduling was a bit strange as it showed the time for midnight but it was actually 8 am. He called to let us know. I 100% recommend a tour through banana joes!

It was a great experience. Much better than we could have imagined. Our Tour guide was incredible. We will always remember this trip. The best part of our trip was our guide.. Hope to have him again in the future