Popular Second World War in Krakow

We were informed the previous day of exact time and pick up location. The guide arrived right on time. We head straight to Auschwitz. The tour guide took us around both sites. Her knowledge was excellent. You could see she how passionate she was about the information given to us. She was able to answer any questions asked. In our trip, we booked the lunch option. We were provided with an excellent packed lunch. I was a little worried about doing the tour of Auschwitz as it was such an awful thing to happen but I am so glad I did. I am also glad that I had booked the trip as the cues were extremely long and by booking, we were able to go straight in. I would reccomend this trip to anyone interested.

Although Michal's pace seemed too fast and his speech often unheard especially because of the very much lifelike noise at the museum (first few stops only), what Michal said was indeed both useful and engaging - even for a family with three kids of 14, 16, 20. The place was made famous by Spielberg's film but do not expect to see the film's set. Michal's witty tour revealed the story of WWII from a krakówian point of view and how well Christians and Jews had been living and co-operating with one another in history. Thanks Michal, it was graeat.

There was lot of tourists so i understand the following: The round was quite quick, didnt have time to stop and focus. (Especially for the ones in there for their 1st time.) So: it would be helpful if the guides tell people to move forward so the rest of the geoup can also see for what the guide is telling about. I know its not guides fault that people stay standing like a block and doesnt care if the rest of the group can see smth but maybe guide can do smth to help with this kind of situation.

To get a better experience, we here focus on the areas of improvements. Apart from theese, the tour was an excellent experience. A sign with departure time and maybe tour language on the bus/ held by the guide had simplified the situation at the pick up point. Two guides were there at the same time but with different departure times and caused confusion among the participants. It would have been good with headphone devices also at Birkenau site.

Auschwitz as a place is incredible and a must see. Out tour however felt a bit rushed, not allowing us to really get a feel of the place. And our tour guide was not great - he seemed bored, his tone was very monotonous, he didn’t seem keen to answer questions, was very disappointed seeing other guides being much better for other groups nearby.