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Keflavík International Airport Tickets
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What people are saying about Keflavík International Airport

Easy door to door service with a smile! :)

Our flights were quite delayed coming into Reykjavik so I called the local number for Direct Bus to advise of this. They noted the file and rebooked us onto a later pick up time with no questions asked. When our flight was even further delayed, and we were in the air unable to advise, the team at the airport was really helpful and rescheduled us to an even later pick up which was only a short wait after our arrival. The minibus was comfortable, had free wifi and plenty of space of luggage. Our driver was very friendly and helpful and the service was a great start to our time in Iceland!

Pleasant and helpful driver. Smooth transfer. Organisation issue

The booking was for 6 am. The bus arrived at 5.40 - I had overlooked the small print requesting us to be ready 30 mins earlier and felt embarrassed to have kept other passengers waiting. The hotel manager had to be woken to contact us. I must stress that the driver was pleasant and helpful throughout. I think the system needs refining - it is unreasonable to expect holiday makers to get up 30 mins earlier than the booking at such an early hour. If the system can't be changed it needs to be a lot clearer on the ticket.

Easy but issues with pick up at Icelandair marina hotel

It seems that some bus drivers refuse to drive to the designated pick up. (Road with a large pot hole But not unmanageable) We called to check that the blue bus stop was the right stop and airport direct confirmed it was. The driver however turned up at another location. Luckily we were a larger group and someone went to check. Driver didn’t care and didn’t seem to show that he would have waited or walked to get us either.

Inflexible with times. Insufficient information

We had a wait of approx 1 hour from landing until transport to Hotel. Told not possible to be reaccommodayed. Told to wait by Airport direct site inside akrportband driver would come and coolect us. Not so and we nearly missed our transfer bus. Staff not very helpful as to whete we meeded to wait for return transfer from Hotel.

Thumb up to Airport Direct driver on Sep 8 who drove us to the airport

I really appreciate the service by the driver who picked us up on Sep 8 from Central Guest House to airport. He was on time, nice and helpful. The van is in good condition and really professional.