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Court of the Lions Tickets
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What people are saying about Court of the Lions

Beautiful but organization sorely lacking at Nasrid palace

We arrived at our appointed time to tour Nasrid Palace but there was no signage, no guidance about getting in. One had to figure out on one’s own about finding the correct que, and would there be a guide? etc. Especially since the booking was so explicit about being there at the exact time. You need to do your part to help your paying visitors. PLUS, at the beginning of our visit your agent told us to come back to 5e entry point for the Nasrid Palace tour, so when we came back we were told No, you should be back at the Nasrid Palace to join the tour. We had to run all the way back! Your lack of information/ disinformation nearly kept us from making the tour, which was a huge reason we booked the tour! This was very disappointing to say 5he least! Plus, your ticket “police” were unfriendly and rude when we couldn’t provide the documentation they were seeking. Language barrier should not be an excuse for this behavior. We left with an unpleasant memory that colored our entire visit negat

Alhambra in Granada is beautiful, with gardens, and history to enjoy

The Alhambra entrance ticket is needed in all the area’s of the Alhambra and timed for the entrance of the Nazaries Palace. You need to order it months in advance. Our ticket included an audio tour. That pass is separate and needed to obtain the device. It is also emailed 24 hours ahead of your entrance time. Your ticket will be in Spanish. I did not realize this ticket was to be used in all the different area’s of the Alhambra. I suggest printing it off your phone only at the front gate entrance for easy use as your phone batterie charge gets low from taking all the pictures. Be careful you do not drive in the Old Town area without a hotel registration or you get a huge ticket. I found the one parking garage close to old town and was able to walk easy to the gate.

I enjoyed the simple information on my audio guide

The Alhambra is a truly spectacular place. It should be on anyone’s radar. The booking process was simple, the place to pick up your tickets is close to the entrance to the grounds and the staff were very helpful in explaining the audio guides. The only thing I forgot at the end of a hot day was to take the yellow slip of paper back for sign off. Don’t lose it! And if you are from another country take your passport with you. They do spot checks on tourists at the various gates within the complex. Be awed.

Information about a changed start time was very confusing.

Our tour was planned ro start at 9.00. By email 2 days before we were informed that it would be 10.00. The evening before the tour we got another mail that said: start at 9.00. By we could not get clarity. Our hotel was at 20 km distance. To be in time for 9.00 we had to leave the hotel before breakfast time. Arriving at the startingpoint we had to wait more than one hour, because the start of the tour was still at 10.00. The Alhambra is fantastic, the tour was perfect and the guide was excellent.

Great trip but not the Audio Self guide as booked

We where moved to a guided trip 3 days before due ticket I issues, which was not what we really wanted. However, the Guide was amazing and guess got more information than the self guided tour. It was nearly 4 hours with only one 10 min break, which was why we would have preferred to do it at our own pace. We weren't charged any additional costs which was good too, but it certainly was an amazing place to visit and glad we booked 3 months in advance as it was very busy even in March.

Alhambra and Nasrid Palaces: Ticket with Audio Guide Reviewed by Jacqueline, 04/04/2019