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What people are saying about Chester
We both enjoyed the tour, however can I make a suggestion, I booked the trip in my hotel the previous night and received an e-mail confirming my booking. I mistakenly thought I could show the e-mail on my phone when boarding the bus as confirmation I had purchased tickets ( I did not have a print facility). However the driver said he could not accept the phone confirmation and I had to show a paper copy. So I had to return to my hotel and ask them if I could use their printer fortunately they printed it for me. If I'd known this beforehand I wouldn't have bought tickets online, so for me a disappointing start to my tour. I'm 65, I use the internet, tablets, and mobile phones, this is the paperless age........isn't it?
The tour guide was very informative, however, the tour felt a little rushed and there was no time to ask questions as there was a lot of information given and it felt a little rote learnt. I have been on other tours around the world that have been more individualised to the passengers. It would be great if the guides asked where the visitors were from and tailored it to whether they had any local knowledge or if it was the first time in the city. Overall, a good tour but not one of the best I have been on.
We enjoyed our tour of the City with good commentary, and very handy useful guide leaflets picking out the "Hot Spots" we wanted to visit on our tour to Chestser. The drivers we had were friendly, and very helpful in their knowledge of the City, thank you, very satisfied customers.
The only major point I can raise was the time table was not followed We turned up at the station stop for the 1 o'clock and it didn't turn up so we had to wait for the next bus As a Blue Badge guide I find this very irritating and this should be looked at as a matter of urgency.
the driver that welcomed us on to the bus (930am at the station) was great. Very helpful and friendly. Bus tour and boat trip were fab. I go on these trips in most cities that I visit. Citysightseeing are great. Lots of information to make you smile as well as being informative