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What people are saying about Carcassonne
We visited on a bright, cool February morning. We had pre-booked, so just paid an additional €3 each for the self guiding audio tour. The tour was slower than we would have liked, but was informative. The walk around the ramparts was the reason we were here. We had previously been to Dubrovnik, so we were a little bit disappointed; it is described as the “largest walled medieval city in Europe”. Take the work “medieval” out and Dubrovnik is bigger. Also, “larger” isn’t the same as “large”. You can walk around the outside of the ramparts in 10-15 minutes. I sound like I didn’t enjoy it, but I did. I’d go back, and the town is beautiful from all angles. I just wouldn’t repeat the tour.
Experience was good but 'Skip the Queue' made little difference
I think we were ahead of two people so wouldn't bother to 'skip' the queue again. The guide was of limited use and did not appear to clearly follow the route signposted. We are not young and when we walked the northern (Gallo-Roman) ramparts we were somewhat distressed to find that there was no way out at the end and that we had to retrace our steps. We were not the only discomfited visitors - not a good end to what had been an interesting visit. Also not helped by a very off-hand staff member at the gate who seemed totally unconcerned.
Jacqueline was wonderful! She was knowledgeable about the history of Carcassonne and entertaining as well. Taking a tour with Jacqueline is definitely the best way to see the old city! She was also very accommodating when she worked with us to fit our tight schedule! I really appreciated her graciousness! I would highly recommend her.
Excellent guide of the Citadel Carcassonne.
Our guide was excellent, and very informative. It would be helpful if the guides were more recognisable as we waited a while before they recognised us holding a Get your guide printout! which would not have been picked up id we had the mobile app.
There were a group of seven of us and we all thoroughly enjoyed our tour. It was great to get up onto the ramparts (not open to the general public) and see other parts of the city that you can't normally see.