On arrival at the Burg Khalifa counter to exchange our voucher for tickets we were given the opportunity to upgrade to the 148th floor. We decided to do this. Only 20 of us in our group, you can stay all day if you wish. Therefore no crowds. We were also given Arabic tea and nibbles in the viewing lounge which is very nice. We were able to go outside on the viewing deck. We were also able to go down to the 124th and 125th floors. There was a haze so our photos aren’t fabulous. For me it was the experience of being so high up, such an amazing building. There aren’t a lot of tourists in Dubai in July. It really wasn’t necessary to buy tickets in advance but it doesn’t matter either way. I imagine it would be advisable during peak times. We had no problem finding where to exchange our vouchers.

Tried to purchase ticket to level 124/5 at the desk and the lady sold us tickets to Level 148 at 555Aed about £125 p person was told this was not available. She was very rude as we requested a refund which she did and someone told us we could purchase the £35 ticket online. Lady at information desk connected us onto wifi and we paid £70 for 2 to 124 level queued and you should have seen her face this was all done in about 10 mins. The day was hazy and once up there it was worth it for £35 but not for £125 they prey on people being ignorant.

This is a ‘must see’ attraction. Myself, my wife and my 16 year old son booked this through GET YOUR GUIDE and from start to finish it was exceptionally handled / managed. The visit to the Burj Khalifa is quite an atomising visit with breathtaking views at night at the 124th floor. I would certainly visit this again in the future and would definitely use GYG again. Thanks very much

We booked on for 10pm & didn’t really experience the queues that most people talk about. 10 mins going up & 15 mins on way down. Seen Dubai at night with all the lights which was awesome at that height. Cheaper to pre-book (Get Your Guide app)......even 5 mins before you enter, which we done & saved about £16 for 2 for the exact same ticket

Our guide went out of her way to accommodate not only our difficulty walking in the extreme heat and humidity, she also listened to some special requests we had that were not on the itinerary. She was extremely informative and responded to every question we had. We were 100% satisfied! It was very worthwhile. ,