1.) The Tourguide Javier was great, very helpful and very nice. 2.) The Meetingpoint was a 50/50 chance to find. I would recommend only to use informations per WhatsApp/phone. We got both emails and WhatsApp’s and since we didn’t notice that they did mention two different meeting points we (family of Four, 10 and 12 year old kids) went to the wrong one and missed the boat. Luckily our tourguide met with us nevertheless and made it possible to reschedule for the next day. 3.) We booked the tour in German as we didn’t want to translate to our kids simultaneously but we got last minute notice that the tours are not available in German during October/November anymore. So I would probably write that on the Homepage as well to avoid disappointment. Our Tourguide Javier included the kids nevertheless and tried in simple English so they wouldn’t feel left out - great job on his side! 5 stars for the Tourguide, 4 stars for the Organisation as it had minor flaws ;-)

Leuke manier de stad te leren kennen vanuit 'het water'. De gids (Javier) weet heel veel en vertelt met passie over de stad en haar geschiedenis. Zeer attente en vriendelijke man.