Hi, Both our driver and guide we’re excellent however some of the information we were provided when booking was misleading. The activity listing said that backpack and warm jackets were included however neither of these things were provide to us. Neither of us had a jacket but our driver was kind enough to lend us one. Overall we really enjoyed the trip and our guide was extremely kind, helpful and informative, however we would have preferred that the trip info (both on the website and confirmation email) had not mislead us and we could have been more prepared.

The tour was great. Picked up by lovely driver who lent me his jacket when he realised I didn’t have one as it is cold at the top of the volcano. Fantastic guide who helped me through the harder stages of the trek. Well organised. The voucher says the trek ends at the bottom of the volcano but it doesn’t. The driver takes you back to your hotel. Thanks

Excellent tour! Highly recommend this group!

Booking was easy and guide was right on time. He went above and beyond making sure we were accommodated and very patient as we were not avid hikers. They will get you to the top! Gorgeous view and hot springs a welcome for sore muscles. Our guide even carried my sister’s backpack when she was struggling with it. Monkeys at the top are what you have to keep an eye out for...they will come out looking for food! Great experience thank you, this group is professional and knowledgeable, you are in good hands!