The whole thing was just great!! The pick-up at a meeting point announced the day before worked great and saved me a lot of planning. But since we also had to pick up other participants, the journey took a little longer (but I was also in a hotel further away). Personally, that didn't bother me. The arrival in Knossos was also very relaxed, you had enough time to get tickets and go to the toilet. The lady who accompanied us the whole time was super friendly and gave us a great tour. In Heraklion itself you still had enough free time and you could visit the museum if you wanted to. All in all a great experience, I would definitely book there again!!!