9/11 Museum
Tours

Enter your dates to find available activities

Our most recommended 9/11 Museum Tours

New York City: 9/11 Tour, Memorial, Museum & Observatory

1. New York City: 9/11 Tour, Memorial, Museum & Observatory

Remember the terrible events of 11 September 2001 on a 9/11 walking tour, and journey through the former World Trade Center in New York. Guided by New Yorkers with a personal connection to 9/11, the tour includes personal anecdotes and touching stories of tragedy and heroism. Meet at St. Paul's Chapel to see the church that miraculously survived the falling buildings and debris, despite being only a block away from the World Trade Center. It became a makeshift rescue center in the aftermath and its iron fence became a bulletin board where family members posted notices of their missing loved ones. Hear heroic stories of the emergency responders at the Firefighter's 9/11 Memorial Wall, and see the Engine and Ladder Company 10/10, the fire station at Ground Zero. Finally, enter the 9/11 Memorial, where you can pay your respects to those who lost their lives. See the Reflecting Absence Memorial, the largest man-made waterfall inside the 9/11 Memorial, symbolizing the vast void left by the tragedy. Look at the names of the nearly 3,000 victims placed around the waterfall next to their friends, family members, and colleagues. See the new Freedom Towers and World Trade Center rising from the ground. Stay as long as you wish at this beautiful 8-acre oasis. The following are provided if you have selected the All Access option. Your guide will then provide you with timed entry tickets at the 9/11 Museum and One World Observatory. The museum entry time can vary depending on availability. Get a preview of the museum to optimize your time inside. Once inside, you are free to explore at your own pace. See artifacts from the events of 9/11, and hear recordings from people who were there on the day. Next, take a 5-minute stroll to the Observatory to marvel at its engineering and architecture. Start in the lobby of Freedom Tower with the "Voices" documentary dedicated to the men and women of the World Trade Towers and new One World Trade Center. Then take the "Sky Pod" elevator, and ascend 1,250 feet in 60 seconds. Once on the 102nd floor, go to the See Forever Theater, before descending to the 100th floor to access the main observation deck. Enjoy immersive LED displays, interactive touch screen videos, and dining options. The main draw however is the breathtaking view of the New York skyline stretching across Manhattan.

...
New York: 9/11 Tour with Museum and Observatory Tickets

2. New York: 9/11 Tour with Museum and Observatory Tickets

Celebrate the actions of the heroes and survivors of Stairwell B on a guided tour of the World Trade Center Complex. Follow the path taken by first responders and learn how they withstood the collapse of the 110-story tower while still inside it. Through photos and memoirs, the tour chronicles the events of 9/11, from the bravery of New York City’s firefighters to the Angel of Stairwell B and the 9/11 Surfer. The guided tour ends at Memorial Plaza, where you’ll learn how the new World Trade Center Complex was designed and constructed. Then visit the National 9/11 Memorial Museum on your own. Discover artifacts found in the wreckage of the former Twin Towers, the first responding vehicles, and the planes that hit the towers.  Continue your self-guided visit by exploring the One World Observatory. Take the 47-second elevator ride up to the observation deck and watch the transformation of Manhattan on the elevator’s HD monitors. Gaze at the grand view from the deck, which on a clear day allows you to view up to 4 different states. 

...
Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

3. Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

In remembrance of 9/11, this walking tour guides you through the former site of the World Trade Center, where the tragic events of 9/11 took place. The tour is guided by New Yorkers who have a personal connection to 9/11. On this tour, you will explore Ground Zero and the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. Visit St. Paul’s Chapel, a makeshift rescue center and tribute to the victims of one of history's darkest days. Hear the stories of the emergency services at the Firefighter’s 9/11 Memorial, and see the Engine and Ladder Company 10/10, the fire station of Ground Zero. If you select the 9/11 Museum entry option, your tour will include timed entry tickets to minimize waiting times. The entry time will scheduled for the end of your tour, but the entry time may vary depending on the day's availability. Please note that this is not a guided visit. Visitors can explore the exhibitions at their own pace and take time to honor the memory of those who perished. The 9/11 Museum contains artifacts from the events of 9/11 and you can also listen to recordings from people who were there on that day.

...
NYC: Statue of Liberty Tour with 9/11 Memorial Museum Ticket

4. NYC: Statue of Liberty Tour with 9/11 Memorial Museum Ticket

Enjoy a tour of New York's hotspots all in one day. Explore the Statue of Liberty, Ellis Island, and the 9/11 Memorial and Museum, and learn about their history and impact on the city from a local guide. Board a ferry and cross the New York Harbor to the Statue of Liberty. Take a self-guided audio tour with the provided headsets. Then, head to Ellis Island to learn about the immigrant experience at the Museum. About 40% of current US citizens can trace their ancestors to Ellis Island, see if you can too. Next, take the ferry back to the mainland and visit the 9/11 Memorial and Museum. These honor all those who lost their lives in the horrific attacks of September 11, 2001, and February 26, 1993. See the 9/11 Museum with its over 10,000 artifacts. Learn how the events of that day impacted the world, and download and listen to the 'Witnessing History Tour" as you tour the exhibits. Explore the exhibition detailing "The Hunt for Bin Laden".

...
9/11 Memorial Tour with Optional One World Observatory Entry

5. 9/11 Memorial Tour with Optional One World Observatory Entry

Pay your respects to the heroes of 9/11 with a visit to St. Paul's Chapel, where emergency rescue centers were set up immediately after the September 11 attacks.  Pause to reflect at the 9/11 Memorial Pools, built on the site of the former World Trade Center and see the names of the 2,983 men, women and children killed in the attacks of September 11, 2001 and February 26, 1993. Learn about Freedom Tower at the heart of the rebuilt complex. Then, skip the ticket lines to the One World Observatory and take the Sky Pod elevator to the 102nd floor in 60 seconds. Get breathtaking views of the Statue of Liberty, Ellis Island, the Empire State Building and more.

...
New York: 9/11 Memorial, Ground Zero & Optional Museum Entry

6. New York: 9/11 Memorial, Ground Zero & Optional Museum Entry

Visit the site of the World Trade Center on a poignant walking tour of the monuments and memorials to those who perished and survived the terrible events of September 11, 2001. Start at St. Paul's Chapel, and learn about the important role it played in the aftermath of the attacks. Go to 9/11 Memorial Plaza and pause for reflection at the memorial pools. Get detailed descriptions from your guide about each monument, from the design of the pools to the architecture of the new World Trade Center and its symbolic use of materials, light and reflection.   Pay your respects at the Fireman's Memorial and American Express 11 Tears Memorial, often missed by those who visit on their own. Get an up-close look at the reconstruction of the site as you visit Brookfield Place and see The Oculus, the 4-billion dollar centerpiece of the new World Trade Center transportation hub. Following the walking tour of the area you'll enter the 9/11 Museum where you'll learn more about the terrible events independently on a self guided visit (Museum option must be chosen at time of booking. You will receive your tickets for the 9/11 Museum from your guide when you arrive for the start of the walking tour.) See more than 23,000 images and 10,300 artifacts that tell the story, and hear some of the 2,000 oral histories of those killed, mostly provided by friends and families.

...
New York: 9/11 Memorial Tour and Museum Ticket

7. New York: 9/11 Memorial Tour and Museum Ticket

Explore the tragic events of 11 September 2001 from a local perspective on a 2-hour tour of all the sites of the terrorist attacks on the World Trade Center in Lower Manhattan. Visit Ground Zero to get a deeper understanding of how 9/11 impacted the city and the world, and the long struggle New York went through to move forward. Tour in small groups for a level of intimacy and peace fitting for such a visit. Local guides provide a more personal feel, giving the 9/11 Memorial and its surrounds a human context. Meet at St. Peter’s Church to learn how people gathered there awaiting news of their loved ones, and to mourn, pray and offer support. See poignant handmade memorials that are a constant reminder that 9/11 was a crippling personal tragedy for thousands of New Yorkers, as well as a global event. Next go to Ground Zero to see the stunning 9/11 Memorial Pools, built in the footprint of the twin towers. Read the inscriptions of all the names of those who perished there. Your guide will give a more personal account of the tragedy, taking you to Fireman’s Memorial and the Survivor Tree. Hear incredible stories of courage and loss that unfolded right where you stand. End with a self-guided tour of the 9/11 Museum with a pre-reserved ticket which provides space for your own thoughts as you look at items salvaged from the wreckage, and read harrowing personal stories.

...
New York City: 9/11 Memorial Tour

8. New York City: 9/11 Memorial Tour

These special 90-minute tours of the 9/11 Memorial are guided by New Yorkers who have a personal connection to that tragic day. Hear their personal stories and the touching recounts of tragedy and heroism of many other everyday citizens. The tour begins at St. Paul's Chapel, the oldest public building in New York City in continuous use. This church miraculously survived the falling buildings and debris from the 9/11 attacks despite it being only a block away. It became a makeshift rescue center during the aftermath and its iron fence became a bulletin board where family members posted notices of their missing loved ones. Today, with the mementos received from people around the world, the church serves as a tribute site. You’ll hear about the heroic emergency responders at the Firefighter's 9/11 Memorial Wall, and see Engine and Ladder Company 10/10, the fire station at Ground Zero. Enter the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. See the Reflecting Absence Memorial, the largest manmade waterfall inside the 9/11 Memorial, symbolizing the vast void left by the tragedy. Learn how the names of the nearly 3,000 victims were placed around the waterfall next to their friends, family members, and colleagues. See the new One World Trade Center rise from the ground in this beautiful 8-acre green city oasis. As the tour portion ends, your guide will give you your optional timed admission tickets for the One World Observatory if the option is selected. Step onto a panoramic observation deck that is a marvel of engineering and architecture. The program begins in the lobby of the One World Trade Center with Voices, a film dedicated to the men and women of the World Trade Towers and the new One World Trade Center. You will then take the Sky Pod elevator and rise 1,250 feet above ground in 60 seconds. The Observation Deck begins on the 102nd floor with the See Forever Theater and moves down to the 100th floor, where the main observation deck is located. Immersive LED displays, interactive touch screen videos, and dining options mean there's plenty to do, but the true draw is the view, from hundreds of feet above the skyline stretching across all of Manhattan.

...
NYC: Ground Zero Child-Friendly Tour with 9/11 Museum Ticket

9. NYC: Ground Zero Child-Friendly Tour with 9/11 Museum Ticket

With this private family tour you will have the opportunity to explore the site of Ground Zero. At the end of the tour your guide will give you your skip-the-line ticket to the 9/11 Memorial. The tour is for people of any age and provides an encounter with the history of the attacks of September 11, 2001, a tour known to illicit strong emotions. These emotions can intensify when both children and adults feel they do not have a complete understanding of what happened, making it more difficult to make sense of this history. Parents and children commonly have many questions about such a significant event, questions that encourage them to make observations. Your personal guide will be there and available to provide more information and try to answer these questions with basic facts and point you to reliable sources. During this tour your guide will offer children a safe space to share their memories, beliefs, and questions. Actively listen to their thoughts and encourage respectful conversation and debate.

...
Private Tour: 9/11 Memorial and Ground Zero

10. Private Tour: 9/11 Memorial and Ground Zero

Pay your respects to the heroes of 9/11 with a visit to St. Paul's Chapel, where emergency rescue centers were set up immediately after the September 11 attacks.  Pause to reflect at the 9/11 Memorial Pools, built on the site of the former World Trade Center, and see the names of the 2,983 men, women and children killed in the attacks of September 11, 2001 and February 26, 1993. Learn about Freedom Tower at the heart of the rebuilt complex. If you choose the option with One World Trade Observation deck, skip-the-lines and take the Sky Pod elevator to the 102nd floor in 60 seconds. Get breathtaking views of the Statue of Liberty, Ellis Island, the Empire State Building and more.

...

Other Sightseeing Options in 9/11 Museum

Want to discover all there is to do in 9/11 Museum? Click here for a full list.

What people are saying about 9/11 Museum

Overall rating

4.4 / 5

based on 755 reviews

We’ve used GetYourGuide countless times in other countries but never in the US and never for this type of tour. Every experience has been consistent (e.g., easy and convenient meet-up, knowledgeable guide, interesting content and an overall great experience). NYC was no different!. The meeting point was easy to find and check-in was painless. Brian (our guide) did not disappoint! (I was concerned that I had built-up my husband’s expectations too much. He is not one for group tours.) Brian was an excellent guide with a personal connection to 911. His stories were insightful and touching. His humor added a nice touch. It would have been tragic to go to the museum with having experienced our time with Brian! He made our visit to both the Museum and the observatory more meaningful.

Our guide, Ibeth, made our tour a very meaningful and emotional experience. In sharing her personal experience of that day, she made me feel like I was there. I knew nothing about the details of the memorial. When I share with others, even those who have been there, most are unaware of those details. Ibeth spoke loudly and clearly. She invited questions and made everyone feel welcome. I really appreciated that she told others on the tour to please stop talking so that everyone could hear and learn. I highly recommend this tour.

Would thoroughly recommend this trip, certainly worth doing rather than just the memorial and museum. Eric, our guide took us around the area, explaining history, adding anecdotes and bringing it all to life. He was a fantastic guide and reallly connected with the group. The museum is an amazingly powerful experience too. There was zero visibility at the top of the Freedom Tower but the lady at the kiosk readily moved our slot to another day so we won't miss out. All in all, an excellent day.

Julie shared her personal experience of what occurred on 9/11, a vivid picture of the terrible destruction contrasted with the courage and kindness of so many. She included some history of the surrounding structures and information about new structures that have been built since 9/11. This tour was a very memorable experience.

Julie was EXCELLENT and super informative! The fact that she is a survivor of 9/11 was especially poignant. We would highly recommend Julie and this tour!